ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.33

3.3 Rating 1,172 Reviews

57 %

of reviewers recommend ETX Capital UK

Company Reviews

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Metrics

3.3

Based on 1,172 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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ETX Capital UK 1 star review on 24th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like the MT 4 very much for trading. ETX always does the most professional job. I have always found the staff always very helpful.”

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Posted 9 years ago

“My migration process is still pending from another broker for a month. Sent few emails but no reply. Hoping for the best.”

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Posted 9 years ago

“once the deposit was made i did not get any phone call and any pushy sales patch from your agents it to deposit more i was left to work on my own pace not like other brokers. Support is very good if i have query it gets answered quickly. Also would like to see 5min time frame in ASIA SESSIONS too plus some time i experience slowness on the binary platform i hope this improves going forward.”

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Posted 9 years ago

“Good spreads”

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Posted 9 years ago

“I've been trying to get help for months because I can't access my account, but no one responds to my emails.”

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Posted 9 years ago

“Account still blocked for no reason, cant do more than answer all questions, and after that the site told me that you needed more info about me and someone will contact me Nothing happend and after 4 week my account were locked /Peter Sareklint peter@sareklint.se”

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Posted 9 years ago

“Easy to navigate platform, transparent pricing and so far I'm making money :-)”

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Posted 9 years ago

“Trader Pro is a very user-friendly platform with an array of markets to trade. The execution is quick and flawless. Their customer service is reliable and easily accessible.”

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Posted 9 years ago

“Aaa Great stuff”

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Posted 9 years ago

“They decided to take almost 50% of my capital because I hadn't traded for a couple of months due to having a baby. How this is legally justified is beyond me. Disgraceful service. Been with ETX for number of years with no problems, but the line has been crossed and I am shutting down my account.”

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Posted 9 years ago

“Good reliable service, very professional and helpful. Platform is user friendly and efficient.”

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Posted 9 years ago

“ETX Capital's Managers and co-workers work on high levels of accuracy and work productivity. It is a great company to work for.”

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Posted 9 years ago

“very friendly customer services and account managers - platform is great with lots of tolls you can used and in top of that spread is very tight - fast deposit / withdrawal - high value education tools.”

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Posted 9 years ago

“As a client of two other leading spread betting/CFD providers, I’d heard good things about ETX’s up and coming offering from other trading colleagues. Overall the offering is on par with these, particularly with regards to: • The extensive range of markets offered. • Execution is near perfect. No complaints here. • Tight market spreads and margin requirements. • Decent charting and comprehensive platform. I have customised my experience as I see fit and these are constantly improving. • Full FCA segregation. • Customer services. I have dealt with them on one occasion and they got back to me on my somewhat technical query within 24 hours. I was thoroughly impressed with the detail of the response I received. Technically speaking there is negligible difference between my experience with ETX and those of the other more established competitors. In the few months that I have been a customer, the offering has improved substantially, firstly with the new website and then with the constant roll out of new features. I’m looking forward to see what other tweaks they will release. There are one or two features which work better for me over its competitors, and as such, I now use ETX primarily as my go-to broker. I wouldn’t hesitate in recommending ETX over other providers.”

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Posted 9 years ago

“Extremely professional and reliable service. Easy to use format and friendly staff.”

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Posted 9 years ago

“Big screen monitors”

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Posted 9 years ago

“Excellent service - really good trading experience.”

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Posted 9 years ago

“Big screen monitors”

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Posted 9 years ago

“providing a wide range of products to trade on, great customer service, education and platform”

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Posted 9 years ago

“As a new trader, I am very happy with ETX Capital. They are always very helpful and proactive at sending out market alerts. The customer service at ETX Capital is fantastic. Even though I am a small investor I feel I am being treated like I am an important customer. Overall I would strongly recommend opening an account with ETX Capital.”

Helpful Report

Posted 9 years ago

ETX Capital UK is rated 3.3 based on 1,172 reviews