ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.59

3.6 Rating 1,035 Reviews

63 %

of reviewers recommend ETX Capital UK

Company Reviews

Questions

Metrics

3.6

Based on 1,035 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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ETX Capital UK 1 star review on 30th July 2025

Cecilia Japhet

ETX Capital UK 1 star review on 29th July 2025

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ETX Capital UK 1 star review on 28th July 2025

Belinda Carter

ETX Capital UK 1 star review on 26th July 2025

Jensen Huang

ETX Capital UK 1 star review on 25th July 2025

Michelle Anderson

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My $10k From Scammers

ETX Capital UK 2 star review on 24th July 2025

Alvin Hatcher

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not trade with this platform, they will do everything within their powers to stop you withdrawing your funds, complete scam artists and total scumbags.”

Helpful Report

Posted 10 years ago

“sux”

Helpful Report

Posted 10 years ago

“Very poor. Donot trust their bonus”

Helpful Report

Posted 10 years ago

“Very poor customer service. They scammed me out of a dividend, said that their trade management team would investigate it, did not get back to me after two months and did not respond to repeated emails regarding this query. When I called them they said they would get back to me but they never did. They will CHEAT YOU OUT OF YOUR MONEY, stay away!!”

Helpful Report

Posted 10 years ago

“Offered a trading bonus subject to terms, then withdrew the bonus despite terms being met.”

Helpful Report

Posted 10 years ago

“I m very pleased with the functionality and interactivity of ETX. The platform so far has been reasonably easy to use and have found the support of the ETX Capital team to have been fantastic. The ETX Capital team are very supportive and answer any question you may have timely and efficiently. I can't imagine having my trading account with an another broker.”

Helpful Report

Posted 11 years ago

“Very imtuitive”

Helpful Report

Posted 11 years ago

“Overall really good. I use a number of platforms and like many aspects of ETX. Would like to see stops and limits displayed against the open positions rather than needing to expand the position to see and edit the orders. Other than that, clean, simple, intuitive, really good ;)”

Helpful Report

Posted 11 years ago

“Great service”

Helpful Report

Posted 11 years ago

“You're way behind your competitors in customer service and resonse to queries, technical or regarding trading. The range of products in which to bet/trade is too limited too, and your spreads are not the greatest. Remitting funds to you is also too protracted, involving speaking to more than one person, Why can't this be done online? Sorry there are so may criticisms.”

Helpful Report

Posted 11 years ago

“So far I have found ETX to be a reliable platform. I have no evidence of stop hunting that I have found with other spread betting providers. Their prices are generally in line with my other spread betting platform and if they do vary it is not more than 3 or 4 pips and is consistent for hours rather than a spike . My one use of the customer service desk was quick and efficient and all done by email. Lets hope they keep it up. I often find that companies start of well with new customers and then forget about them.”

Helpful Report

Posted 11 years ago

“As someone new to spread-betting generally and Forex specifically, I thought I was going to struggle to understand how they come together. I have found the ETX platform user friendly and if anything I have not explored it enough. The basic functions are straightforward and all you need, however, help is available on line or at the end of a telephone. I meet with other people trading Forex who spend much of their day surfing around different brokers instead of investing time in developing a sound trading system and then using ETX to execute their strategy. I am delighted that I found ETX first time around and see no reason to go elsewhere.”

Helpful Report

Posted 11 years ago

“Great Platform - I have been a client for a couple years and I have used other providers and platforms and have not been anywhere near as good as ETX Capital”

Helpful Report

Posted 11 years ago

“Great education programme, especially the training given by Barry Norman. The usefulness of the programme is also being enhanced as more recordings are being made available. The customer service is very good, as is the platform content. There are however, technical challenges with the platform. Grant Harris”

Helpful Report

Posted 11 years ago

“The platform is very easy to learn and navigate. Easy to filter/select your favourites for the watch list etc. Also looks good on a mobile device. The only glitch I have noticed is that chart data stops loading after a while if you're constantly logged in. So you need to log out and in again to get the charts back. Not sure if you're aware, but it's not the end of the world.”

Helpful Report

Posted 11 years ago

“Hi, I really like the platform, it's easy to use and a pleasant interface to look at. I wish the spreads were a little tighter on some fx pairs and indicies, and also that there were micro lots so I can enter smaller prices on larger trades. Once I've built my account on another platform that does allow smaller entry prices I will be able to place more trades on ETX but until then I will be priced out of using this platform as much as I'd like.”

Helpful Report

Posted 11 years ago

“Platform very easy to use & good customer support. Recommended.”

Helpful Report

Posted 11 years ago

“1. The system does not appear to be flexible in that the features are rather limited and the user is unable to 'customise' the screen layout i.e. the menu options are limited. 2. The size of the full graph is limited within the main trading screen. ...perhaps graphs could be detached from the main screen? 3. The words (ie names of share / forex etc) on the main trading screens are much too tiny. ...could the columns be expanded or contracted as required? Although the comments are rather negative I hope they are of use to you.”

Helpful Report

Posted 11 years ago

“What I like: Platform ease of use, Speed of execution is excellent Ability to display multiple tickets is valuable for my trading style Ariel charts are nice and clear In hours spreads for the indices are good Customer services personnel are almost certainly the most friendly team I've spoken to Speed of fund transfers in and out of my account Tabs for account history, transactions etc is very good Occasional calls from my account manager What I think could be improved The colour scheme of the platform, or the ability to change this (red on black background in the wrong light is a nightmare!) The ability to sort open positions into chronological order I don't like the android app. Columns need to be customisable, and again ability to sort needs to be improved Overall pretty pleased with everything. I do use other providers but actually currently the majority of my trading goes through ETX”

Helpful Report

Posted 11 years ago

“really do like the platform. in fact that's the only reason why i trade with etxcapital. your platform is user friendly making it easy for even a beginner that trade without much instruction. only thing I do not like is when the the platform fails to execute during major news item. if you can improve on this feature then you will have a superb platform. thanks moses”

Helpful Report

Posted 11 years ago

ETX Capital UK is rated 3.6 based on 1,035 reviews