“Waited for over 3 weeks for my part. Finally went to my local store. person who only introduced himself as the operation manager was rude and inconsiderate. Innitially he said the part is not there. Then said irs being delivered and then hand me the part stating he was right.”
“scammers!!!
two months ago I bought parts for over 200 pounds.
I didn't get them.
the phone does not answer.
email does not work.
don't buy anything from them.
will prepare documents in court for fraud.
Darius.”
“Betrüger Firma!!!!!
Zahlungseingang wurde bestätigt(Jonny Marnissi)!!!
Keine Lieferung erhalten!!! (Warte auch erst 4Wochen)
Mails werden nicht beantwortet!!!
Anruf Kundenservice, Fehlanzeige !!!
Keine Rückerstattung !!!
Auf jeden Fall die Finger davon lassen!!!
Seite sollte gesperrt werden!!!”
“SPENT 2 WEEKS SENDING LOTS OF EMAILS,WITH NO REPLIES, AFTER ORDERING ONLINE 16 DAYS AGO,STILL HAVE NOTHING DELIVERED , CALL SUPPORT TEAM USELESS ,, QUICKER TO GO TO GERMANY TO GET PARTS .
COMPANY AS ORGANISED AS A BOX OF FROGS !! WHERE IS MY ORDER????”
“They sent wrong part,I'm a taxi driver struggling at the moment,spent £157,wouldn't give me a refund due to Carona virus,told me to bring it back in July,I needed that money to buy the correct part,can't work now,thanks europarts,paid by credit card over phone,I will never use them again,totally un helpfull,and taxis are classed as key workers,I take the nurses, cleaners etc to hospitals,”
“Online- ordered parts online when delivered to my house, parts where missing after two 40 minute on hold calls nothing was sorted.
Instore- called my local shop about the missing parts and they ordered from a different shop and i was able to collect later that afternoon.”
“Order not change complete before no ignored to missing items chat/emails/calls don’t bother with company what a joke and soon they will be getting garage bill due to there incompetence still await any reply since delivery last week they might even despatch missing item ??????”
“Online orders need a different desk to collect.
We should not need to question in the normal questions.
Please organise you company to move forward si on line customers don't need to question.
If you need help I work for a major international company who can offer you advice.”
“Timely !!
I'm having to return my parts as they are wrong despite using the reg number in the search.
Haven't tried to return them yet, so well see how that goes!”
“Its a biggest scam ,different price for customers for same product
Online price is different , customers with account price is different and price for walkin customer is different.
Staff is incompetent, you get the item according to car reg and mechanic when open the part to change it appears it is not right part
Contact me I can give more than few examples where my time, money and efforts were wasted”
