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Everest Home Improvements Reviews

1.2 Rating 95 Reviews

5 %

of reviewers recommend Everest Home Improvements

Company Reviews

1.2

Based on 95 reviews


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Delivery Methods	Own Driver
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Communication Channels	Email, Telephone

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrendous experience. Incompetent installers, who swore at me, faulty and broken parts, bowed frames, glass units with butyl leak and faulty gaskets, windows and doors that do not seal letting in drafts and a door lets in water. Damage to my property internally and externally. Trim around the internal frames coming away from the walls. 8 reorders and products still arrive from their factory faulty. Nearly a year on Everest can't get job right, 8 faulty glass units, faulty frame, 3 bowed frames, a leaky door and 2 windows and french doors that don't seal. Different profile frames installed. Marks in sand blasted glass, faulty lead work pattern in feature window.They install broken faulty product and do not uphold the Consumer Rights Act 2015. Poor customer service and refusal to refund. Complaints and requests for information ignore . Do not use this company they are not the best and this cost me over £28K. Everest 2020 Ltd do not do what they say or provide the quality service or product as advertised or as stated in their customer charter. 100% dissatisfied. About to take legal action.”

Posted 1 week ago

“The worst door we have ever had, problems from day one, never got sorted, the door jams when it is warm, all that happened on every occasion was they sent a fitter and all they did was adjust the hinges. Would not recommend did not solve the problem”

Posted 2 months ago

“Avoid at all costs! Nothing went right with our extension. They are absolute cowboys and we ended up having to employ legal advice and get a property surveyor in who documented several illegal faults. I am beyond disgusted with this company who dare even call themselves professionals!”

Posted 3 months ago

“I am expecting our job to be finished tomorrow. The other elements of our window fitting went well.”

Posted 3 months ago

“We paid £27000 for conservatory a pre 2020.. one of our sealed panels failed.. when we contacted them re their 10 year warranty, we were told they're not trading and the 'new' company would not honour it. I suggest buyer beware...”

Posted 3 months ago

“I did not purchase Everest double glazing because the salesman was patronising and rude. After 'we' agreed to end his visit early, he told me he was going to report me!”

Posted 4 months ago

“Would love to know how Everest collapsed in 2020 and opened up as Everest 2020 but the advert I saw the other day was advertised as just Everest. Is this legal”

Posted 4 months ago

“Given a quote for £4800 for 2 casement windows. Reduced it to £3800. Signed agreements but noticed after paying 20% deposit was informed that I had to pay £2500 before manufacture!! I have never heard of that. After cancelling they said they would do it for £2040 !! No doubt I cancelled. What a con”

Posted 4 months ago

“They use the cheapest of fittings and the installation crew are not the best . Plastic handles made to look expensive. Be careful choose an alternative company.”

Posted 4 months ago

“Cannot believe that I've just seen a TV advert for Everest Double Glazing, October 2023. We had windows fitted early in 2020, one of which was cracked in the van on the way to installation, but was still fitted. The team, a father and son, managed to finish all three windows with different frame finishes, although we did not notice this until after they left. We proceeded to chase Everest regarding replacement for the cracked window but, our timing was impeccable, as that was exactly the time that they went into administration. Nothing was forthcoming and we had to reclaim money from our credit card to cover the cost of replacement. This local firm has been out to us several times to rectify problems with our Everest fitted windows and conservatory. We have had windows spontaneously shatter on three occasions and the conservatory constantly leaks when we have heavy rain. DO NOT TOUCH EVEREST DOUBLE GLAZING WITH A BARGE POLE!”

Posted 5 months ago

“I just recovered my lost bitcoin, wow I can’t believe it really happened. I’m so speechless and grateful. I have been looking for a way to invest and save money for my kids and future plans. I ended up with an investment company named FxCrypto Platform. I invested a huge amount of money with them but they turned out to be a scam company. My main coin and profits was about $170k . I can’t just watch such amount of money go in vain, I’m a single mother with 3 young children, how can I loose $170k. All thanks to my late husband’s sister whom introduced me to ( wilfredscott912@gmail.com) my lost bitcoin is now resting on my coin base wallet, contact him for a better job.”

Posted 6 months ago

“Rubbish company avoid at all costs I would sooner catch covid than use everest again”

Posted 7 months ago

“Everything went wrong from the start to finish. The so called double glaze windows was cracked by their workmen. When I complained about it for workmen to revisit and replace the cracked window, from the edge to the middle of the glass. Everest demanded I must pay for the damage they caused. All windows and patio door not sealed adequately. Key handles to window wobbly. Scaffolding left for weeks before they were finally removed after much email and phone calls. Everest increased the balance I was to pay. Now I am being taking to Court demanding what I didn’t owe. All documents sent to their supposed address returned unclaimed. Please look very well before you leap. Do not go near Everest at all otherwise you will regret it BIG TIME. The cheek of it is that they warned anyone dealing with them not to publicise anything about their experiences.”

Posted 11 months ago

“What went wrong? More like what went right. Had complete glazing for a new build. 3 sets of french doors all the wrong size, are very difficult to close and creak like a haunted house. They couldn’t complete installation while scaffolding was up then couldn’t do the work once it was down so 2 years on still not complete. Charged us VAT when they were not supposed to. HMRC write to tell us Everest needs to pay us back. Spent almost 2 weeks arguing with them over this. They seem reluctant to refund, even though I have sent them a copy of the letter from HMRC. Shame I had to give any stars at all because not even worth 1*. When you have to contact customer services they won’t let you speak to the person needed to deal with it. They email the relevant person who emails them back who phone you. Just go round in circles. DO NOT BUY EVEREST!!!!!!!”

Posted 11 months ago

“The rep they sent badgered me to buy even paid the deposit I could not afford the item things escalated to the extent of me being made bankrupt I lost my house everything the door cost £745”

Posted 11 months ago

“They do not give life time gaurentee be warned...They will charge for engineers to come out £125...Then labour ..LIFE TIME MEANS LIFE TIME ...mine were 20 yrs old told me not coverd ????”

Posted 11 months ago

“We had a representative over, and. .my world! We could not get him out! from 12 to four o'clock! The quality of Windows seems okay, but the prices started from over the sky high, then when it came down to a reasonable amount, the guy annoyed us so much that we couldn't wait for him to leave! The manner of talking to customers trying to guilt them because they do not want to spend crazy money was so ridiculous! We had a budget and already enquired With other big companies about the prices,so we were aware of prices. The guy was so unprofessional,that we had to ask him to leave, but even this didn't stop him from talking and trying old techniques ^to call the manager^ to persuade us! Dreadful experience!”

Posted 1 year ago

“Great team. Excellent clean and fast service. I am very happy with my new French Patio door. Thank you Everest”

Posted 1 year ago

“Very professional from start to finish. Everyone we interacted with was nice, reliable and simply professional. They did what they said they would, they didn't ghost us like everyone else, so we are very happy with their installation. We used Everest twice already, and sure will be coming back if we need anything else done. We had two doors replaced, both external, both have been done to a high standard.”

Posted 1 year ago

“Had app with oct Everest the rep was annoyed that I didn’t hear when he called my door bell he was unable to provide me with pictures of what the secondary glazing would look like instead he drew a couple of lines on his phone which I couldn’t see properly as the picture kept moving. When he left he put his hand on my shoulder and said thanks mate. I found the whole experience unprofessional and I was very uncomfortable calling a 55 year old mate over familiar and patronizing as for the hand on the shoulder was a step to far. I informed called Everest straight away about my experience and spoke to Jasmine she said it was very unprofessional they said someone would get back to me by the end of the day no body did. I did get a call from mr larki if I wanted to proceed I informed him I was waiting for customer service to call me back 2 min later I got a call from his manager was was rather perplexed by what had happened. Ive since has an estimate from Britelite so far Ive had good service from a knowledgeable professional advisor at my home. I will be going with this company to install my double glazing. I informed him of my experience with Everest he quite rightly said everybody has the same level of customer service regardless. This was echoed by the complaints dept today at Everest. 0 satisfaction. Date of experience: 07 October 2022”

Posted 1 year ago

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Everest Home Improvements is rated 1.2 based on 95 reviews