“Product excellent. Only negative was my order took over a week to arrive. I sent an email enquiring as to delay and was informed there was a delay on the product. It would have been useful to have been informed of the impending delay when I ordered product instead of having to email the company. Other than that I would be more than happy to order again from you.”
“Good website , easy to order, not much updates once the order was placed, and took a few days before it was shipped but understand it is a store and they probably have a lot going on day to day, overall would recommend to anyone to order from, great products that are hard to find elsewhere”
“Took over a week for the order to arrive. Got an automated email to say they had delays if I wanted to cancel and get a refund. I was in the process of ordering with another company and then the order arrived the next day. On a positive note, well packaged and all items received.”
“Even though I've experienced a big delay of getting my order, the staff was very helpful and they even send a new shipment to me in one day as the initial one was somehow lost in transit.”
“Good selection of products. Confirmation of order processed and dispatched came on time. Delivery time was okay, as we were sent an email to say there would be a delay in shipping. We were given an option to cancel order, but I decided to hang on a bit longer and with another 2 days my order was delivered”
“Disappointing having to wait over 2 weeks for the item to be delivered in Ireland and not being contacted by customer service to say that it is delayed. I had to contact customer service myself to find out and then to be offered 10% off on next order is not good enough. This has really put me off evergreen...”
“I ordered a product ear candle, while I made a mistake thinking I could collect, but I live in Naas Co. Kildare. I rang customer service to have it delivered and paid the required amount but still have not received the product. When I rang the other day I was told ye were awaiting delivery from Stores”
“I love Evergreen and trust them for all my holistic health and wellness needs. The only thing that stops me giving 5 is a lot of product descriptions on supplements don’t give mg amounts so I end up having to look on other websites to find this out. I still buy it from Evergreen but just wish they updated their product description as the amount of mg isn’t always in the pics or product description.”