Exam Ninja Reviews

Name: Exam Ninja
Address: Ninja Alliance Ltd, 19 Canford Lane Westbury on Trym, Bristol, Bristol
Rating: 4.76

4.8 Rating 2,777 Reviews

95 %

of reviewers recommend Exam Ninja

4.8

Based on 2,777 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0117 214 0031

Email:

info@examninja.co.uk

Location:

Ninja Alliance Ltd, 19 Canford Lane Westbury on Trym, Bristol
Bristol
BS9 3DQ

Write Your review

Tell us how Exam Ninja made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Exam Ninja 5 star review on 10th September 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still I didn’t receive my parcel even if I paid for express delivery. I don’t have the tracking number”

Helpful Report

Posted 8 years ago

Dear Ms Cherchi, Thank you for your review and I'm sorry your order didn't get to you within an acceptable time period. We received your order on 31st January and it was shipped via 1st Class Royal Mail post later that day. I've checked the tracking system and for some reason it's taken Royal Mail until this morning (5th February) to deliver your order. Normally, 90%+ of Royal Mail's parcels arrive the following day (when sent via their "24" service) and unfortunately it looks as though your order slipped through their net. I'm sorry for the inconvenience that we have caused you and I have arranged for the £2.95 P&P fee to be refunded back to your card. If you have any further questions, queries or concerns then please don't hesitate to get in contact with me directly. Best wishes, Joshua Geake, Ninja Alliance Ltd T/A Exam Ninja, Suite 513, 179 Whiteladies Road, Clifton, Bristol, BS8 2AG. Tel: 0117 214 0031 Fax: 0117 315 0495

Posted 8 years ago

“Postage was very slow. The same books, by CGP books, arrive the day after ordering from cgbbooks.co.uk and there is no postage if ordering over £20 worth. Disappointing.”

Helpful Report

Posted 10 years ago

Exam Ninja is rated 4.8 based on 2,777 reviews