Executive Lounges Reviews

3.9 Rating 28,082 Reviews

71 %

of reviewers recommend Executive Lounges

3.9

Based on 28,082 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Popular Questions:

Delivery

How does Executive Lounges deliver? How long does Executive Lounges take to deliver? Does Executive Lounges deliver on time? How is accuracy and good condition of items delivered by Executive Lounges?

Customer Service

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Get Answers to Your Questions

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Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

How does Executive Lounges deliver?

Helpful Report

(4 years ago)

Executive Lounges delivers items by Own Driver, Postal Service and Courier.

Helpful Report

(4 years ago)

62.50%

Industry Average

“ Staff were lovely, they had to deal with some unhappy customers because the beer delivery hadn’t arrived yet. But did very well and were super polite to everyone ”

- Anonymous

“ Difficult to order food and drink using online app and delivery of exactly what was ordered - hit and miss!! Ultimately, it was better than sitting out with the “masses” - but there needs to be some changes back to normality for this to start working again properly. ”

- Anonymous

“ The menu was restricted compared to the advertised one on the website, we had to order our food via our smart phone ( luckily we have one) after three failed attempts of picking drinks and food we were informed that we had to log on to the WiFi. This had taken 20 minutes we asked a waiter and he wrote down our order and it came later, we were informed when we arrived that orders were taking 20 minutes as you were busy, So with the frustration of the phone and delay it was hardly the relaxing experience we expected, I also noticed there were no papers or magazines as advertised but I presume this was due to COVID. Plus what do the questions about delivery below have to do with this? ”

- Angus LECKIE

Executive Lounges Reviews

Delivery - Average