Express Promo Reviews

Name: Express Promo
Rating: 4.86

4.9 Rating 658 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 658 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 16th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering Custom Pens thru Express Promo was very efficient from start to finish. Highly recommend them.”

Helpful Report

Posted 10 months ago

Thank you for your kind review, Sonya! We're so glad to hear that you found the ordering process for custom pens efficient. We strive to make every experience seamless and enjoyable, and it's great to know we hit the mark for you. We look forward to assisting you again in the future!

Posted 10 months ago

Thank you for your wonderful review, Sonya! We’re thrilled to hear that your experience with ordering custom pens was efficient from start to finish. Your recommendation truly brightens our day! We can’t wait to help you again next time!

Posted 10 months ago

“We found working with Express Promo very satisfying. They were prompt in responding to our questions and our order was delivered quickly & efficiently.”

Helpful Report

(Cameron Park, 2285) - Posted 10 months ago

Thank you for your fantastic review, Julie! We’re thrilled to hear that you had a satisfying experience with us and that our promptness and efficiency made a positive impact. Your feedback is invaluable and encourages us to keep delivering excellent service. We can’t wait to assist you again in the future!

Posted 10 months ago

“Although the product that I received was great and exactly what I hoped for, there were a number of problems with the delivery process. Unfortunately, this led to the product not being delivered on time. This product was required for a specific event.”

Helpful Report

(Cameron Park, 2285) - Posted 10 months ago

Thank you for your review, Anne-Maree! We're thrilled to hear that you loved the product and that it met your expectations. However, we sincerely apologize for the issues you experienced with the delivery process. Timeliness is important, especially for events, and we regret that we fell short in this instance. We appreciate your feedback and assure you that we're working to improve our delivery processes to better serve our customers in the future. Thank you for your understanding, and we hope to have the opportunity to assist you again!

Posted 10 months ago

“Fantastic. This is our second order with Express Promo. The team are very responsive and the quality of the products are great. Highly recommended”

Helpful Report

(Cameron Park, 2285) - Posted 10 months ago

Thank you so much for your fantastic review, Anthony! We’re thrilled to hear that you've come back for a second order and that our team has consistently met your expectations. Your recommendation means the world to us, and we’re always here to provide you with responsive service and high-quality products. Looking forward to assisting you again soon!

Posted 10 months ago

“Good quality products at affordable prices. Great customer service and timely delivery.”

Helpful Report

(Cameron Park, 2285) - Posted 11 months ago

Thank you for your wonderful review! We're delighted to hear that you find our products to be of good quality and affordable, and that our customer service and delivery met your needs. Your feedback is immensely appreciated and inspires us to keep delivering the best for our customers. We look forward to serving you again soon!

Posted 10 months ago

“We were looking for quotes on pens for our Year 6 Graduation. I stumbled across Express Promo and am happy to state that from enquiry to delivery it was a super easy process. There was also no trying to push us into something we didn't want, we were listened to and supported the entire way with no forced purchasing. I am happy to say we will definitely be repeat customers. Thank you for your support and assistance with creating the final product that we were looking for :)”

Helpful Report

Posted 11 months ago

Thank you so much for your glowing review! We’re delighted to hear that your experience from enquiry to delivery was smooth and hassle-free. It’s our goal to listen to our customers and ensure you get exactly what you need without any pressure to purchase. We appreciate your trust in us and can’t wait to assist you with future projects. Your support truly means a lot to us!

Posted 10 months ago

“Really happy with the communication and turn around time, the items were exactly as we'd hoped and ticked all the boxes in terms of quality and price point.”

Helpful Report

(Cameron Park, 2285) - Posted 11 months ago

Thank you for your fantastic review, Ben! We're thrilled to hear that our communication and turnaround time met your expectations, and that the items were exactly what you hoped for. Quality and value are our top priorities, so your feedback means a lot to us. We can't wait to work with you again in the future!

Posted 10 months ago

“Everything was perfect and in great time!”

Helpful Report

(Cameron Park, 2285) - Posted 11 months ago

Your support means a lot to us and we look forward to serving you again in the future. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Express Promo!

Posted 11 months ago

“Fantastic service and excellent communication! The products were perfect—exactly what we needed. The price was great, and the service and delivery were incredibly quick. I’ll definitely recommend Express Promo to others and will be using them again in the future.”

Helpful Report

Posted 11 months ago

Thanks Kris, for your stellar 5-star rating of Express Promo! We are thrilled to hear that our service exceeded your expectations. Your kind words mean a lot to us. We take pride in delivering fantastic service and maintaining excellent communication with our valued customers. It's delightful to know that the products we provided were exactly what you needed. The great price, quick service, and speedy delivery are all part of our commitment to customer satisfaction. We are grateful for your recommendation and look forward to serving you again in the future.

Posted 11 months ago

“Great service and a very quick response. Would recommend Express Promo!”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to give Express Promo a 5-star rating! We're thrilled to hear that you had a positive experience with us. We wholeheartedly appreciate your kind words and recommendation. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Posted 11 months ago

“Ordered pens for my new business. Ordering process was easy and communication with the team great. Loved the pens when they arrived and received great feedback from clients. Will reorder!”

Helpful Report

(Cameron Park, 2285) - Posted 11 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're delighted to know that the ordering process was easy and that you had great communication with our team. It's always our goal to make the process as smooth and enjoyable as possible for our customers. We're also thrilled that you loved the pens when they arrived, and it's fantastic to hear that you received great feedback from your clients. It's truly rewarding to know that our products are helping your new business make a great impression. Once again, thank you for choosing Express Promo. We look forward to serving you again when you're ready to reorder!

Posted 11 months ago

“Pens, have come promptly and are good quality.”

Helpful Report

(Cameron Park, 2285) - Posted 11 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your satisfaction is our utmost priority. If there's anything else we can assist you with or if you have any further inquiries, please don't hesitate to reach out. We are here to help! Thanks again for choosing Express Promo, and we look forward to serving you in the future.

Posted 11 months ago

“Easy order process and quick shipping of our promotional pens. The pens appear to be of high quality and very reasonable pricing. Thank you!”

Helpful Report

(Cameron Park, 2285) - Posted 11 months ago

Thank you so much for taking the time to rate Express Promo with a perfect 5 stars! We truly appreciate your positive feedback and are thrilled to hear that you had an easy order process and quick shipping experience with our promotional pens. We're glad to know that the pens meet your expectations in terms of quality and pricing. Thank you for your support! Should you need anything else, don't hesitate to reach out to us.

Posted 11 months ago

“Express Promo processed a merchandise order for us so efficiently and promptly, their service and attention to detail was great. Communication throughout was excellent, and we had some quite unique requirements coupled with a tight timeline. I would highly recommend.”

Helpful Report

Posted 11 months ago

Thank you so much, Jayva, for giving Express Promo a 5-star rating! We truly appreciate your kind words and are thrilled to hear that we were able to process your merchandise order efficiently and promptly. Your compliments about our service, attention to detail, and excellent communication mean a lot to us. We understand that having unique requirements and a tight timeline can be challenging, but we are grateful that we could meet your needs. Thank you for highly recommending us, it means the world to our team. We hope to serve you again in the future!

Posted 11 months ago

“I recently purchased some pens from express promo which I couldn't be happier with. My branding is exactly as the marked up artwork sent to me for approval was and at the time they were also running a promotion where I got some free branded bottle opener keyrings and they are great as well. I will look to buy more from Express Promo in the future as very happy with their products.”

Express Promo 5 star review on 2nd October 2024

Helpful Report

(Cameron Park, 2285) - Posted 11 months ago

Thank you so much for your 5-star rating of Express Promo! We greatly appreciate it. We're thrilled to hear that you are extremely satisfied with the pens you purchased from us. Our team takes great care in ensuring that the branding matches the artwork approved by our customers, so it's fantastic to know that we met your expectations. We're grateful for your support and kind words. We look forward to serving you again in the future and providing you with more of our top-notch products. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again, and have a fantastic day!

Posted 11 months ago

“Efficient, easy to order, recieved without any problems, exactly what we asked for.”

Helpful Report

(Cameron Park, 2285) - Posted 11 months ago

Thank you so much for giving Express Promo a stellar 5-star rating! We truly appreciate your support and loyalty as it means the world to us. We are incredibly delighted to hear that your experience with us has been efficient, easy to order, and hassle-free. Our team works tirelessly to ensure that every order is delivered without any issues and exactly as requested. Your feedback reassures us that we are headed in the right direction. We are sincerely grateful to have you as a loyal customer, and we look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us. Thank you once again for your kind words and your continuous trust in Express Promo!

Posted 11 months ago

“Used your company seveal times and always had great service, will definately use you in the future.”

Helpful Report

(Cameron Park, 2285) - Posted 11 months ago

Thank you so much for your fantastic 5-star rating of Express Promo! We truly appreciate your kind words and continuous support. It means the world to us to hear that you have used our services several times and have always had a great experience. Your loyalty means a lot to us, and we are thrilled to know that we have been able to provide you with excellent service time and time again. We are honored to have you as our valued customer, and we look forward to serving you in the future. Once again, thank you for your loyalty and for choosing Express Promo. We can't wait to work with you again!

Posted 11 months ago

“+ i loved everything from easy access on web to the final product. So neat and lovely work +Done promptly. My order was complete in a time i didnt expect. +great and variety options + good communication +My whole team is loving your work very much. -Please do send notifications when parcels are being shipped so receiver can expect them. I nearly missed mine because i was not aware it had been dispatched. Thank you so much for your amazing work.”

Helpful Report

Posted 11 months ago

Thank you so much for your 5-star rating and amazing review of Express Promo! We are thrilled to hear that you loved everything about our service, from the easy access on the web to the final product. We take great pride in delivering neat and lovely work, and we are delighted that you found our work to be so satisfactory. We are also pleased to hear that your order was completed promptly, even before your expected timeline. Providing a great variety of options and maintaining good communication with our customers is something we strive for, so we are glad you mentioned these aspects in your review. Once again, we sincerely thank you for your amazing review and for choosing Express Promo. We truly value your support and look forward to serving you again in the future.

Posted 11 months ago

“I have used Express Promo on numerous occasions now and have always found their service to be excellent, and the items provided are of great quality. I also like the fact that you are kept informed along the way and that there is also a follow-up completed to make sure the items have arrived safely and in good condition.”

Helpful Report

(Cameron Park, 2285) - Posted 11 months ago

Thank you so much for your fantastic 5-star rating! We truly appreciate your kind words and support. It's great to hear that you have consistently found our service to be excellent, and that you are satisfied with the quality of the items provided by Express Promo. We're committed to ensuring the best customer experience possible, and we're glad to hear that our constant communication keeps you informed along the way. Our follow-up process is designed to guarantee that your items arrive safely and in excellent condition. Thank you for being a loyal customer. We are grateful for your trust in our brand, and we look forward to serving you again soon!

Posted 11 months ago

Thank you so much for your outstanding 5-star rating of Express Promo! We truly appreciate your support and loyalty. We also understand the importance of keeping our customers informed throughout the entire process. Our team works diligently to ensure that you are updated every step of the way, and our follow-up process is put in place to ensure the safe and secure arrival of your items. Your continued trust in our services is invaluable to us, and we look forward to serving you again in the future. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. Once again, thank you for your kind words and for being a loyal customer.

Posted 11 months ago

“Fast Service, Excellent Follow up and when I needed to Query something spoke to a real person who was very helpful. Definitely will use again in the future.”

Helpful Report

Posted 11 months ago

Thank you so much for your amazing 5-star rating of Express Promo! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we are delighted that our fast service and excellent follow-up met your expectations. We are proud to have a dedicated team of real people who are always ready to assist you, and we're glad that they were able to provide the help you needed. We look forward to serving you again in the future, and we genuinely appreciate your support. Should you have any more queries or require any further assistance, please don't hesitate to reach out to us. Thank you once again for choosing Express Promo!

Posted 11 months ago

Express Promo is rated 4.9 based on 658 reviews