Hi there,
Thank you for your feedback. I did look up your order and see you purchased our Personal Checks. We print on industry standard 24lb paper. If you are having a separate issue - Please give our Customer Service Department a call so we can take care of you. You can reach our Customer Service Department M-F 8:30-5:00 CST at 708-613-2447.
Thank you!
“Very fast service, and easy to work with. Other printers were very difficult and even refused my order because it was a first-time order for cheques on my account. They insisted on seeing a previous cheque.”
“I have no poroblem with the quality of the checks, but some of the add-on fees are excessive and I consider them "junk" fees to keep your initial advertised prices down that ends up doubling the price.”