Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, HEMDALE BUSINESS PARK, 1 Finch Way, Hemdale Industrial Park, United Kingdom
Rating: 4.62

4.6 Rating 9,686 Reviews

92 %

of reviewers recommend Factory Direct Flooring Ltd

Company Reviews

Product Reviews

6,549

Questions

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park,
HEMDALE BUSINESS PARK,
1 Finch Way, Hemdale Industrial Park
United Kingdom
CV11 6TQ

Write Your review

Tell us how Factory Direct Flooring Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Factory Direct Flooring Ltd 5 star review on 13th March 2025

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service and delivery of the floor vinyl I ordered. Very helpful staff.”

Helpful Report

Posted 3 years ago

“Very quick delivery, friendly service and the flooring is fabulous quality! Would definitely use again”

Helpful Report

Posted 3 years ago

“Lovely vinyl flooring ,quick delivery,looks lovely Down,good quality.”

Helpful Report

Posted 3 years ago

“Good quality at a reasonable price”

Helpful Report

Posted 3 years ago

“good product, initial delivery came in time to plan, second order met some confusion due to no Amex capability (nothing is written on the paymnet page) and you only find out when the paymnet request fails, this needs addressing, plus a 1 day delivery is feasible for 2 boxes, but not 4, this wasn't clear hence we lost a day, no drama but needs clarity”

Helpful Report

Posted 3 years ago

“Quick”

Helpful Report

Posted 3 years ago

“Very prompt and helpful.”

Helpful Report

Posted 3 years ago

“Only ordered samples this far, but this has been a simple & easy process, with fast shipping and delivery.”

Helpful Report

Posted 3 years ago

“The samples received where sound, thank you for that”

Helpful Report

Posted 3 years ago

“Very fast delivery and the quality of the flooring is fantastic. My living room looks lovely.”

Helpful Report

Posted 3 years ago

“Very pleased with our flooring, quick delivery and delivered on date requested. Looks fabulous in our bathroom.”

Helpful Report

Posted 3 years ago

“Terrible, both floors came damaged and marked! Took to long to resolve. Needed flooring down asap! Had no choice couldn’t wait! Was ridiculous to be offered £10,£20 then finally £25 refund! Won’t use this company again. Customer service agent was rude and cheeky thru email.”

Helpful Report

Posted 3 years ago

“Prompt response. And very nice flooring. Thank you for your service”

Helpful Report

Posted 3 years ago

“Samples arrived quickly”

Helpful Report

Posted 3 years ago

“Very efficient and professional”

Helpful Report

Posted 3 years ago

“Good quality flooring and love that free samples are available”

Helpful Report

Posted 3 years ago

“Amazing”

Helpful Report

Posted 3 years ago

“We didn’t choose flooring from the company - did get some great samples that arrived promptly and no hassles otherwise ;)”

Helpful Report

Posted 3 years ago

“Flooring was good quality, delivery was quick & was kept updated with my order. Will definitely order from here again”

Helpful Report

Posted 3 years ago

“Received the sample the next day. Flooring delivered on time. Good quality flooring at a reasonable price”

Helpful Report

Posted 3 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,686 reviews