Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, HEMDALE BUSINESS PARK, 1 Finch Way, Hemdale Industrial Park, United Kingdom
Rating: 4.62

4.6 Rating 9,686 Reviews

92 %

of reviewers recommend Factory Direct Flooring Ltd

Company Reviews

Product Reviews

6,549

Questions

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park,
HEMDALE BUSINESS PARK,
1 Finch Way, Hemdale Industrial Park
United Kingdom
CV11 6TQ

Write Your review

Tell us how Factory Direct Flooring Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Factory Direct Flooring Ltd 5 star review on 13th March 2025

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“flooring looks and feels excellent 5 ⭐”

Helpful Report

Posted 3 years ago

“Excellent service and product - I haven't unwrapped it fully yet but looks great so far. Delivered on time by friendly driver and flooring is well wrapped, thank you”

Helpful Report

Posted 3 years ago

“The sample was delivered on time and customer service was helpful to answer my questions.”

Helpful Report

Posted 3 years ago

“Flooring turned up on the time.very easy to lay. Would recommend to freids and family.”

Helpful Report

Posted 3 years ago

“Excellent service, delivered my floor samples the next day”

Helpful Report

Posted 3 years ago

“Great quality and value for money. Delivery on time. Very professional service.”

Helpful Report

Posted 3 years ago

“Absolutely spot on excat same as the sample I got first delivery went smooth no problems first time ever using this company and could not be more happier”

Helpful Report

Posted 3 years ago

“Sorry to complain but this vinyl is very poor quality tears easily like paper. I have brought cheaper from supermarkets that are better so I will not be using you again. I can't faulty your service and delivery though just the product.”

Helpful Report

Posted 3 years ago

“No nonsense, arrived on time exactly as arranged. Cant comment on flooring yet as not fitted until next week but looks great.”

Helpful Report

Posted 3 years ago

“Excellent hassle free service, the flooring had a felt backing which made laying easier. Very pleased with the flooring supplied”

Helpful Report

Posted 3 years ago

“I really wanted to use some sort of wood flooring not being too wild about laminates and how they look and feel, but once down was I impressed by the LVC. It not just looks great but feels great too and seems almost indestructible. That said it was easy to score and bend so that even tricky cuts were relatively simple. My bathroom floor has really been lifted and best of all my wife is thrilled so i have gained a few browny points back too - not that they will last long. If you are thinking about Factory Direct and LVC everything about them was perfect.”

Helpful Report

Posted 3 years ago

“Product fine ,very dubious delivery ,no confirmation email, didn't even ask for name?”

Helpful Report

Posted 3 years ago

“Efficient company - good prices - wide choice of products”

Helpful Report

Posted 3 years ago

“Fast response and supplied samples quickly which really helps in making choices”

Helpful Report

Posted 3 years ago

“Love my new flooring , and some was damaged but they replaced the boards”

Helpful Report

Posted 3 years ago

“Great customer service and quick delivery and I thought it to be very good quality and will be using company again 👍”

Helpful Report

Posted 3 years ago

“I cannot comment on the quality of the product as I never received it. The courier firm which Factory Direct used refused to give any indication of time or even date of delivery, although a "Timed Delivery" had been ordered as the premises are not open full-time. As a result, they kept trying for a week (so they said) but apparently at times when the premises were unmanned. Eventually I cancelled the order and bought elsewhwere. Very poor service.”

Helpful Report

Posted 3 years ago

“Great service in respect of sending two samples, but ridiculous delivery cost. £46 for the product and £19.60 for delivery.”

Helpful Report

Posted 3 years ago

“Didn't have enough stock of what we wanted, but refunded money straight away.reordered different colour delivered in two days. Delivery driver was excellent , polite and helpful and helped carry flooring into our house.will recommend and use again.”

Helpful Report

Posted 3 years ago

“Brilliant service and good quality vinyl floors”

Helpful Report

Posted 3 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,686 reviews