Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, HEMDALE BUSINESS PARK, 1 Finch Way, Hemdale Industrial Park, United Kingdom
Rating: 4.62

4.6 Rating 9,686 Reviews

92 %

of reviewers recommend Factory Direct Flooring Ltd

Company Reviews

Product Reviews

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Questions

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park,
HEMDALE BUSINESS PARK,
1 Finch Way, Hemdale Industrial Park
United Kingdom
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 13th March 2025

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have received excellent service from FDF. Free samples delivered quickly, follow up by phone, when I had a problem ( order could not be fulfilled) and very quick delivery. Highly recommended for customer service and product.”

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Posted 7 years ago

“good product good service driver and other staff very helpful”

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Posted 7 years ago

“We were so pleased with the Aqua Plank that we have purchased more to do another bathroom. Easy to fit, looks great and easy to clean.”

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Posted 7 years ago

“Excellent customer service, will be using again.”

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Posted 7 years ago

“Received our samples promptly and were happy with the look and feel of them. The quality of the vinyl is very good too. Just waiting for our wall tiles so we can match up and decide which colour we want before ordering our new floor for the bathroom.”

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Posted 7 years ago

“Excellent service very quick delivery”

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Posted 7 years ago

“Excellent communication regarding delivery and Will on the telephone was very helpful”

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Posted 7 years ago

“Have just got the floor vinyl sample you sent. It looks like just what I was after - thanks!”

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Posted 7 years ago

“quality product great service thank you”

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Posted 7 years ago

“Factory Direct Flooring was recomended to me and investigated for myself. The staff were very helpful and answered any questions I had. I placed my order and immediately received confirmation of my order. Within an hour I had a phone call confirming my order would be delivered the next day. The order arrived 9.15 am the next day and was on a pallet and put in my garage by the delivery driver. I found the whole experience very professional and efficient and have no hesitation in recommending them.”

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Posted 7 years ago

“Very prompt delivery of useful sample, but I found the tone of the email about the delivery verging on the threatening!”

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Posted 7 years ago

“1st class service, have been looking for this pattern for quite some time and you supplied at a very good price. Now it’s down we are thrilled. …”

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Posted 7 years ago

“Used the website to order a free sample. Website was easy to use and delivery was fast”

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Posted 7 years ago

“Easy to order. Smooth delivery. All round excellent service.”

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Posted 7 years ago

“Delivery was very fast and the driver courteous and helpful. The product is excellent, and very good value for money. 10/10 would recommend and use again.”

Factory Direct Flooring Ltd 5 star review on 24th March 2019

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Posted 7 years ago

“Really fast and efficient service - ordered the floor on line Wednesday and delivered by Friday - thanks”

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Posted 7 years ago

“Fast efficient and competitive prices”

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Posted 7 years ago

“Excellent service fast delivery well packaged extremely satisfied thanks”

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Posted 7 years ago

“I've had two orders from Factory Direct Flooring . Easy too order they keep you informed of your delivery great product s will be using them again 😀”

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Posted 7 years ago

“It was very easy to order on the website. Within an hour Factory Direct were on the phone arranging the delivery day for the following Wednesday. The items arrived as arranged. The driver was very nice and didn't appear to want to rush away as soon as the order was unloaded unlike other delivery drivers! We heartily recommend Factory Direct for your flooring needs. You may ask 'what about the flooring' well we will have to wait until our Son can fit it for us but it does look good quality. Thank you for the excellent service.”

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Posted 7 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,686 reviews