“We were looking for a very specific model remote floor vac, which was hard to locate. Factorypure had the model, was very quick on the shipping and very responsive on a request we had related to the item. I was very impressed by the customer service. I would have never expected to have someone actually call me to see if we were satisfied with the resolution to a question we previously had addressed via email. In my business, I cannot stress enough about how important customer service is-and these folks were top notch.”
“Found this transfer switch at Factory Pure when none of the electricians in my area could get one for at least a couple months, now I can get my standby generator installed earlier than expected. Easy to use website and free shipping, my item came in three days. Thanks.”
“The entire transaction was very easy and seamless! I chose the generator I wanted, and it was delivered in days! I got an electric start whole house portable, and the set up was easy and it fired right up. I hope I never need it, but if I do, I'm ready!”
“I have ordered from Factorypure multiple times now, and each time has been a pleasant experience. If I was needing an update on the status of my order the team at Factorypure was quick to respond and figure out the status of my orders. I just purchased a home and will 100% be ordering through them again for those needs.”
“Great customer support in helping me choose the right size generator and in answering my more technical questions about specific features. My generator arrived quickly, intact, and works perfectly.”
“Generator is installed and ready to run,ordering fromFactory Pure was great,delivery was smooth and they answered all my questions,during the process”
“I was so happy when I saw the transfer switch I needed for my parents as the one they needed had been on backorder for months. They were quick to ship and it was exactly what I ordered and worked as expected. So grateful. Thank you.”
“Customer service was quick to address my questions. The freight carrier came by a date late but FactoryPure straightened it out and got the unit delivered.”
“Okay so I bought a refurbished drone. Originally I was going to buy new bit at like 300$ off I said what the hell.
It's amazing. I've only had it around 5 months but I fly it a few times a month and the camera is legit.”
