“Quick response to order. However their S, M, L was not helpfull so i ended up paying for two deliveries as the first size ordered was too small. Good value for money but I spent more than plan. Have to now pay for returns.
Will do business again.”
Dear Janet,
Thanks so much for your kind words. We are really glad you found value for money shopping with us and that were satisfied with our services.
Hope to see you again soon.
Kindest Regards
Customer Services
FancieDress.co.uk
“Great service, & fast delivery. One problem was than the item was of a poorer quality material than expected. Maybe they could include that info in future”
Dear Andrew,
We are really pleased that you were happy with the service and delivery. Sorry to hear that the quality did not quiet meet your expectations, we will log this in case others feel the same way regarding this product.
You are welcomed to leave a product review via our website so that this information is reflected against the product in question and this will also give the products an individual star rating for other customers to view.
Thanks again for taking the time to leave us feedback and we hope to serve you again in the near future.
Kindest Regards
Customer Services
FancieDress.co.uk
Dear Tina,
Thanks so much for your lovely review. We really appreciate the feedback especially when it is positive. Really glad you found value for money shopping with us and that you were impressed with the quality of your purchase. We strive to ensure all products we sell are to a high standard.
We look forward to serving your fancy dress needs again in the future,
Kindest Regards
Customer Services
FancieDress.co.uk
Dear Marianne,
Thanks for your review, your feedback is really important to us. We hope that the star rating you have provided isn't a reflection of our overall service.
Rather than rating products on our company review page we do recommend writing product specific reviews on our website, this helps other customers make informed decisions when purchasing these products.
Once again, thanks for your feedback and we hope to serve your fancy dress needs again in the future.
Kindest Regards
Customer Services
FancieDress.co.uk
Dear Tim,
First and foremost thank you for taking time to leave us some positive feedback regarding delivery.
I am sorry to hear that you received a faulty item, I have checked our records and we don't seem to have any communication from you with regarding the problem. If you wish to email us to arrange replacements do not hesitate to contact us.
We hope this has not deterred you from using our website again in the future.
Kindest Regards
Customer Services
FancieDress.co.uk
Dear Christopher,
Many thanks for taking the time to leave us some feedback. We are glad you were pleased how your purchase looked.
Kindest Regards
Customer Services
FancieDress.co.uk
Dear Sarah,
Thanks very much for the positive feedback. We are glad that you received your item quickly, we hope to see you again soon for your next fancy dress occasion.
Kindest Regards
Customer Services
FancieDress.co.uk
Dear Andrea,
Thank you for taking the time to leave us some feedback. Our postage prices are actually per order and not as you suggest per costume. Our delivery options are currently as follows:
Standard (5 days): £4.95
UK Priority Upgrade (3 Days): Standard + £2.95
UK Next Day Upgrade (Guaranteed Next Working Day): Standard + £5.95
These prices are fixed no matter how large or small the order is.
Kindest Regards,
Customer Services
FancieDress.co.uk
Dear Kim,
Really pleased you were happy with the speed of delivery and that you are pleased with your purchase. We look forward to serving you again in the near future.
Kindest Regards,
Customer Service
FancieDress.co.uk
Dear Rebecca,
Thanks so much for taking the time to leave us some feedback, we really appreciate it. We are so glad you were happy with the service.
Kindest Regards
Customer Services
FancieDress.co.uk
