“I have been a Farm food customer for forty or more years and lately most products I buy have risen by 20 or even 30 per cent therefore I will be looking elsewhere. I will not be buying anything anymore from your shops as you are too expensive. Goodbye”
“Your firm is no longer good value for money .butter up another 23pence. Every time I go into your leek shop,my bill goes up and up each week..thank goodness for aldi opposite your shop in leek..im in conclusion.,your leek shop could do with a good clea”
“Came in to farmfoods clifton and got everything I wanted I got to the till and there was a gentlemen who started telling jokes which was rude I cannot believe what I was hearing I was disgusted and I will not be coming again”
“Terrible poor quality food, fit for the bin, not at all happy, feel sick eating cheap processed foods. Stores was run down and scruffy aswell. Wouldnt recomend and surprised they are still in business”
“If there was a option for 0 stars in review then that's what these would get as a company been to doncaster branch once and never going back to any of there stores not had one good meal and is actually expensive for rubbish product it's not for us”
“First shop at Basingstoke branch. Most frozen veggies we bought had powered white ice and bits of ice in the bags. This tends to indicate that temperature was not maintained at correct level. Their own brand food we bought was tasteless. First and last visit for us. Will stick with Aldi, never had an issue's with their frozen products.”
“Farmfoods in Tredegar is horrible. It's dirty and messy and the staff are ignorent and unhelpful. I've witnessed one staff member shouting and screaming abuse at another staff member on the shop floor. A lot of the produce is out of date with moldy fruit just left unchecked. The place is generally depressing, so I go to Iceland.”
“I placed my order in February 3rd, today is March 15th, my order still hasn’t been processed or shipped. I contacted their support team to be told that they stopped processing orders on January 26th while they get their warehouses up and running. It would have been nice to know that before placing an order. I don’t know when my shipment of meat will arrive, but considering how things are going, I don’t have much hope that the meat will be of good quality.
Seriously, don’t waste your money or the time you’ll be waiting on a product that may never come, you’ll die of starvation by then. I haven’t received what I ordered, but I must say that I regret doing business with them and you probably will too.”
“My guess this company is only interested in customers only ordering once because it mostly none eatable. Never had meet
So though I had to throw it in the trash four different times.”
“Buyer Beware!! You're not going to get the quality of meat you expect at these prices. I wish I had seen these reviews before my purchase. Now I'm stuck with old, frozen burnt beef. Beef should not look green in the package. I will never buy from this company again!”
“I never got my order and there is no phone number to call. Communication is made via email only. Even after they failed to ship my order, they never refunded me. I had to dispute the charge with my credit card company.”
“Wish I had read the reviews first. Purchased this for a gift, supposed to be filet mignon, pork chops and salmon. Received a notice that they refunded my credit card $13.99, I asked why and they said it was a refund for the filet mignon. That's the whole reason I purchased it. If they would have contacted me and let me know before shipping I would have cancelled the order, probably why they didn't. $2/filet? Awful company.”
“Horrible experience. I was excited to order from this company. I received 1/2 of my order, and shipping was delayed by 4 days even though I paid for expedited shipping (2 days). I reached out to them 4 times and never received a response. Also, I never received my grass fed beef steaks I ordered. What a horrible customer experience. Buyer beware. They promote themselves as a caring company. My experience was no human interaction and the do as they please.”
“my order arrived about 3 weeks long and there was no dry ice left in the package by the time it arrived. Inside the box, there was blood stains everywhere. Sharon at customer support was helpful but the replacement package, which was supposedly sent out as expedited took another 2 weeks to arrive with missing item in it! haven't had a chance to try the quality of their meat yet, but i would never order from this company again. Their packaging looks terrible and some are missing expiration dates. Do Not order from this company!”
“Wish I had read the reviews! I was supposed to get a half pig but got a mishmash of pork. I didn't get a lot of what was described: no pork chops, sausage, hocks etc. All the bacon was ends and pieces. I got a ton of ground pork and pork steaks. I will be trying them tonight. I am just hoping they aren't tough. I will never order from these people again!”
