“Farnell's one redeeming feature is they carry a wide stock. That aside, they are generally expensive and almost never ship out the same day, even if you meet their self advertised shipping deadline of 1800 (unlike their competitors). But what makes them truly abysmal is their partnership with UPS, the worst of all carriers. Parcels just seem to disappear into the ether, arriving weeks after the promised next day slot or never at all. I expected Farnell to be disappointed by this and make efforts to amend however they have zero interest in addressing this by offering other delivery options or even delivery to a UPS access point. I was told today that Farnell will not ship to a UPS Access Point because of 'security concerns'. So let me get this straight: you trust your courier so little you won't even let them hold the parcel for me whilst I go out of my way to collect it rather than the delivery to my address you purport to offer but never deliver on? Farnell have made it an easy decision whether to continue to patronise their mess of a business or not - no chance!”
“Ordered items as described on their website, arrives with half the part missing, to be told that thats extra!! WTF! As another reviewer has put, thieves! Find a more reputable supplier (it won't be difficult)”
“Thieves, They send only with payment upfront and the packages are not complete. There are parts missing. Don't buy from thieves. Luckily my package was of small value but it's the gesture that counts.”
“extremely negative experience. Complete disregard. Pickled by email for two weeks, all components are already ready for assembly from other suppliers, and farnell is not known to send or not.”
“Placed an order for 2no enclosures with next day delivery, waited a week and then contacted them. Was then notified on phone that delivery would be a month. No good to me, should have been told at order stage. Went elsewhere and got them cheaper too.”
“Placed an order today for a 3d printer, total value £218. Some time later got an email saying they could not process the order for several reasons, largely me being an individual rather than a business without a trading history. Fair enough. What is not fair enough is they have taken my card payment and now I have to wait for several days to get my money back. Avoid them like the plague.”
“What a shame a company as long-standing as Farnell is reaching the bottom. I made an order today as there is the equipment I need for a job in a hurry. I created a personal account and paid for the items with my debit card for next day delivery (Around 350 GBP) only to be told that I need to pay by bank transfer, however; they had already charged my bank card. Turns out only half of the items I ordered were actually in stock contradicting their own web site. I was warned that Farnell was going to pieces but did not listen. I’m sticking with RS and Mouser from now on.”
“Always have plenty of stock and a very fast delivery.
They generally have best prices on goods that are normally expensive.
Dealing with a big company like this gives me a great deal of confidence.”
“Fantastic range of products, always accompanied by images and/or full specifications, so easy to make appropriate technical selections. Easy to make an order that attracts free delivery. Happy return customer - which speaks volumes!”
