Sky Caskets Reviews

Name: Sky Caskets
Address: 647 West Billinis Road, Salt Lake City, Utah
Rating: 3.55

3.6 Rating 77 Reviews

64 %

of reviewers recommend Sky Caskets

Company Reviews

Info

About Sky Caskets:

"Sky Caskets is an independent, nationwide casket service dedicated to providing families with a compassionate and affordable way to honor their loved ones. Specializing in high-quality caskets sold directly to the public, they offer a meaningful alternative to traditional funeral home pricing. With an extensive collection designed to meet diverse preferences and needs, Sky Caskets ensures a dignified and respectful selection process during a difficult time. Their commitment is to support families across the United States with exceptional service and products that offer peace of mind."

Visit Website

Phone:

800-7591018

Email:

orders@skycaskets.com

Location:

647 West Billinis Road,
Salt Lake City
Utah
84119

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the worst I have ever seen. A man that is scamming people who are grieving. We called and order a casket due to the fact it says no shipping cost to call, i told him the item I want and the price I saw. He send a doc to sign agreement to virage the credit for the amount we saw on the site. Then my sister saw a charge for 1000 more then we call him he said he is not in his office he call us back. Never call us back then I call back with my sister the man start talking about a bunch of other things he want to fight me then going ove the facts all this whole we are grieving our mother! Then he hung up without providing the details the of the charges. This is a scam don’t buy from this guy a BBB filling must be done on him. It is the last thing for someone to chose to scam people while they grieving for losing a family member.”

Helpful Report

Posted 2 years ago

We review everything with the customer (including you) before anything else. The price is in bold on the document you signed with your initial less than and inch away. There is no scam here. You bought the casket, initialed confirming the price, and we shipped it out and delivered it. Coming back after the fact after you've used the casket seems unfair.

Posted 2 months ago

“Crazy crazy crazy. They did the same thing to me last week. I mean damn word for word. I definitely will be filing a complaint with BBB. Anyone in the future please don't buy from this company.”

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Posted 3 years ago

“I guess I should believe it....exact same thing happened to me about a month ago as Jake's review. Everything Jake wrote is same for me. They called said truck leaving ten minutes and got to hurry sign contract for it to make it on the truck. Never mentioned on the phone what ship charges would be. On the invoice they sent it says $0 under ship charges but increased price on casket. I didn't know about the $1200.00 ship charge till I received my credit card statement. I called spoke to Joshua said same thing I signed contract. He said he would see about maybe a $300.00 refund should take about a week. It will be two weeks tomorrow no refund yet. I called Joshua today and when I told him I was going to do a review he starting telling me I am a negative person and kept saying it to me. That i live my life in the negative. So not only have they scammed $1200 for shipping now they are calling me names.....stay away from this company. Bad service all around...”

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Posted 3 years ago

“Stay Away! This guy "Matthew" and his sidekick "Colby" are the two biggest douchebags that I have ever come across. You're already in a vulnerable position when you lose a loved one, but the predatory dealings one will encounter dealing with these two unprofessional a-holes is unfathomable. "Matthew" is not personable, just a motor mouth used car salesman type. He will tell you that you must hurry because the truck the coffin will ship on will be leaving in 10 minutes. (Just more BS lies.) Write down figures as he is talking, because they will getting inflated. Then before you even strike any deal they will want your billing info, then before you even sign the "E-doc" contract that they send you, they will start drawing funds from your account, they will try to draw multiple withdrawals. Then they will call you back and say hurry sign the contract, (If you tell them you want to read it, they will be like there is no time, The truck that should have left 10 minutes ago is now leaving in another 30 minutes. (MORE LIES) If you hesitate, he will start spewing bs of how they have sold 157,000 coffins nationwide. They will ask you what funeral home you are dealing with. And after a quick google search, he will say oh the one on (insert googled address here). Them he will say we ship to them all the time. Meanwhile most funeral homes have never heard of these goofballs. (Even more lies). And of course the whole time they will tell you you're going to save thousands. LOLOLOL. Actually the funeral home had the same casket i wanted and the FUNERAL HOME WAS ACTUALLY MUCH CHEAPER!!!! Meanwhile when I told "Mathew" I was not signing the contract, he continued to do his creepy pressure sales spiel. Then I said well I got a fraud alert from my bank. ( Meanwhile I did a goggle search, I saw the bad reviews). I then respond to the fraud alert and freeze my bank card. Then I said "You know what? Cancel any paper work you have started because I am not signing any contract. And you can return the money that you have been trying to withdraw from my bank". Because I just got a fraud alert about your company. Then Matthew starts yelling and says you know what I'll cancel your order but 'm keeping your money. And hangs up the phone. I then text that seeing we didn't conduct any business, he can return my money, or I can file fraud charges against his company. Then he calls me back and leaves a message to call him back. (He knew he was wrong and actually committing fraud). Needless to say, the bank returned my money to me. SO, BUYER BEWARE!!! Be smart and just stay away all together. You will find funeral homes are cheaper.”

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Posted 3 years ago

“My family purchased a casket from Sky Caskets. When we initially spoke to Matthew he was very cordial and sympathetic. All was well until there was a discrepancy on their part. The same guy Matthew became very irate and belligerent, he had turned into a completely different person and became very difficult to talk to and unwilling to compromise. Not only was he rude and obnoxious, but to add to that, he hung up the phone on me. The moral is that he has a great sales pitch, but after he’s paid, you are dealing with the real him. I would not recommend this sight to anyone. If you go onto the site you will only see good reviews, that should tell you something.”

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Posted 3 years ago

“I wouldn't tell anyone nor referral anybody they totally suck at there job had a custom casket made and it looked like a child had put it together seriously broke my heart I had to customize it myself after paying them so much, so disappointed just robbing people!!!”

Helpful Report

Posted 3 years ago

We try to make every custom exactly as described using pictures or descriptions from you the customer. Were sorry to hear this one didn't live up to your expectations

Posted 2 days ago

“Sky casket is a total scam. They are trying to steal money from grieving families. The man we spoke with kept calling back and harassing us on the day my mother died.”

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Posted 3 years ago

“The man we talked to was extremely helpful at the beginning. We ordered the item, which he charged us 1k more than what was on the website and no itemized bill. When it arrived at the funeral home we were called to come look at it. When we got there there was clear damage and so we called the guy who swore to us 100% guarantee of the item. So we called him, he said it was "supposedly dented" and he would have to call us back. Calls us back and begins to tell us how he is not taking it back because some guy named Mike signed for it. I told him there was no one named Mike in our family and then told him that we wanted to return it. He said he wasn't taking it back and when pressed with the fine print on the order form saying we could return in for a shipping cost and a restock fee he hung up on us. He has not answered our calls since. Seems this is not a place that knows customer service at all, and to be so hostile on the phone when someone is grieving is about the most unprofessional thing I have ever experienced. Save yourself more heartache. Go to someone who knows how to work with families during this tragic time.”

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Posted 3 years ago

Sky Caskets is rated 3.6 based on 77 reviews