"My sister's husband passed and she wanted a custom casket with his fraternity colors. We found Sky Caskets online. After speaking with Matthew, he assured her he would have the casket to the funeral home in 3 days. After making the arrangements, the funeral director stated the casket would need to be larger. We called back to make them aware of the change. Matthew stated he would have to see if he could sell the original casket. Mind you, this was the next day, not even 24hrs later. He claimed the new one wouldn't arrive until 6days later. In order to assure ot arrived before the viewing, we paid extra to expedite the shipping. Now, it arrived that Friday (go figure). The paint was running in some spots, the handles were half painted. The supposedly custom part was a photo blown up of what she sent them of the fraternity crest. There were seams showing, the funeral home had a hard time cranking it to lower the body, just awful! I left Matthew a message about the disaster he sent\r\n He calls back claiming he was out of the country and would call back when he returned. I am still waiting....I have left messages but still no resolve. This is awful to take advantage of grieving people!!"

"My sister's husband passed and she wanted a custom casket with his fraternity colors. We found Sky Caskets online. After speaking with Matthew, he assured her he would have the casket to the funeral home in 3 days. After making the arrangements, the funeral director stated the casket would need to be larger. We called back to make them aware of the change. Matthew stated he would have to see if he could sell the original casket. Mind you, this was the next day, not even 24hrs later. He claimed the new one wouldn't arrive until 6days later. In order to assure ot arrived before the viewing, we paid extra to expedite the shipping. Now, it arrived that Friday (go figure). The paint was running in some spots, the handles were half painted. The supposedly custom part was a photo blown up of what she sent them of the fraternity crest. There were seams showing, the funeral home had a hard time cranking it to lower the body, just awful! I left Matthew a message about the disaster he sent\r\n He calls back claiming he was out of the country and would call back when he returned. I am still waiting....I have left messages but still no resolve. This is awful to take advantage of grieving people!!"

"My sister's husband passed and she wanted a custom casket with his fraternity colors. We found Sky Caskets online. After speaking with Matthew, he assured her he would have the casket to the funeral home in 3 days. After making the arrangements, the funeral director stated the casket would need to be larger. We called back to make them aware of the change. Matthew stated he would have to see if he could sell the original casket. Mind you, this was the next day, not even 24hrs later. He claimed the new one wouldn't arrive until 6days later. In order to assure ot arrived before the viewing, we paid extra to expedite the shipping. Now, it arrived that Friday (go figure). The paint was running in some spots, the handles were half painted. The supposedly custom part was a photo blown up of what she sent them of the fraternity crest. There were seams showing, the funeral home had a hard time cranking it to lower the body, just awful! I left Matthew a message about the disaster he sent\r\n He calls back claiming he was out of the country and would call back when he returned. I am still waiting....I have left messages but still no resolve. This is awful to take advantage of grieving people!!"

"My sister's husband passed and she wanted a custom casket with his fraternity colors. We found Sky Caskets online. After speaking with Matthew, he assured her he would have the casket to the funeral home in 3 days. After making the arrangements, the funeral director stated the casket would need to be larger. We called back to make them aware of the change. Matthew stated he would have to see if he could sell the original casket. Mind you, this was the next day, not even 24hrs later. He claimed the new one wouldn't arrive until 6days later. In order to assure ot arrived before the viewing, we paid extra to expedite the shipping. Now, it arrived that Friday (go figure). The paint was running in some spots, the handles were half painted. The supposedly custom part was a photo blown up of what she sent them of the fraternity crest. There were seams showing, the funeral home had a hard time cranking it to lower the body, just awful! I left Matthew a message about the disaster he sent\r\n He calls back claiming he was out of the country and would call back when he returned. I am still waiting....I have left messages but still no resolve. This is awful to take advantage of grieving people!!"

"Where do I start...As a funeral professional, I ordered a casket from this company on behalf of the family who's child passed away. The company called me and told me that they did not have that particular casket which was fine. I asked if they had a NAVY blue casket and he said yes. The casket gets here and it is LIGHT\/SKY blue. I called them and told them that this is not what I asked for and he says \"well I said I have a darker blue casket and that's it, I have one lighter than that.\" Then starts talking about reselling the casket and other nonsense. I needed you to do the right thing and fix the situation by SENDING WHAT I ASKED FOR. These careless idiots are colorblind scammers who speaks with the education level of a 5th grader and this will come back to bite you one way or another. By the way, I will be reporting this FRAUD."

"Called about casket we saw online for $1795. In the ad it showed free shipping anywhere in US. On the call they informed they would give a $500 discount for veterans. So we verbally confirmed $1295 and I gave my credit card info. Then they sent a DocuSign, however in the DocuSign document $2592 was the total price. We called back and they said there's a shipping charge. Why are we paying a shipping charge if it is free shipping. Then Shane the supposed CEO informed that if you don't sign it now you'll have to wait till next Thursday for us to ship it out. So the DocuSign says they charge $395 for shipping in the small print. But the website says free shipping. That would be $1690. They lie, cheat and steal from grieving windows. Hoping they will sneak one by you in your time of despair. Please, buyer beware!\r\n\r\nI've attached the website and DocuSign so you can see we are not fabricating this."

"Called about casket we saw online for $1795. In the ad it showed free shipping anywhere in US. On the call they informed they would give a $500 discount for veterans. So we verbally confirmed $1295 and I gave my credit card info. Then they sent a DocuSign, however in the DocuSign document $2592 was the total price. We called back and they said there's a shipping charge. Why are we paying a shipping charge if it is free shipping. Then Shane the supposed CEO informed that if you don't sign it now you'll have to wait till next Thursday for us to ship it out. So the DocuSign says they charge $395 for shipping in the small print. But the website says free shipping. That would be $1690. They lie, cheat and steal from grieving windows. Hoping they will sneak one by you in your time of despair. Please, buyer beware!\r\n\r\nI've attached the website and DocuSign so you can see we are not fabricating this."