FastWebHost Reviews

Name: FastWebHost
Address: 1142 S. Diamond Bar Blvd. #826, Diamond Bar
Rating: 3.67

3.7 Rating 97 Reviews

66 %

of reviewers recommend FastWebHost

Company Reviews

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Metrics

3.7

Based on 97 reviews


Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

1(877) 215.8104

Email:

feedback@fastwebhost.com

Location:

1142 S. Diamond Bar Blvd. #826
Diamond Bar
91765

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Anonymous

Anonymous // 01/01/2019

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“Giri good one”

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Posted 7 years ago

“decent prices and good service. Down time is more comparatively. Users are not informed about scheduled downtime in advance”

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Posted 7 years ago

“good support”

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Posted 7 years ago

“I purchased VPS server with them. They are providing them from different locations with great uptimes. I like it and surely you can try their servers.”

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Posted 7 years ago

“Customer service are mostly available and kind the only problem I had paid the invoice but after somedays it was canceled automatically by Paypal. so my account was suspended, I asked them to unsuspend it till they receive new payment. I would like suggest them to ask first why the payment is canceled or not received for reseller accounts, it will help to solve issues before loosing customers.”

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Posted 6 years ago

“You have to do disccounts for the old customers, not just the new ones.”

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Posted 7 years ago

“I don't like the fact that I can not talk to a real person when I need help! I will be changing hosting companies when my term is up.”

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Posted 7 years ago

Hi Charles, You can always call us at 1-877-215-8104 Our phone # is on our website on every page on top. Will definitely love to talk and resolve any issues you may have.

Posted 7 years ago

“I am not satisfied with server speed ! All other things are OK.”

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Posted 7 years ago

“No one available on the 24/7 chat support and the server is down!”

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Posted 5 years ago

“There is no reason for the email to go out constantly in 2016. The email needs to be stable. The stite hosting is cheap and great.”

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Posted 7 years ago

“Cancelled my service. Unable make updates to our website. Constant time-out errors or server errors. The server is constantly hacked.Unable to reach any representative at FastWebHost: no response to email or online chat. No phone to call for technical assistance. I will stay away from them.”

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Posted 3 months ago

“Not recommended ignore this website they are cheater after 1 year I got realized because I delay in payment only 15 days or less they have deleted my data. suggest you all stay away if your domain and website are business or any kind, have extremely slow service, and server go down for every time without warning or any resolution, there is no recovery for data or insist to pay to recover data is chargeable”

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Posted 4 months ago

“Stay away if your domain and website are business critical, have extremely lousy service, and can go down for weeks without warning or any resolution, the potential for Data Loss without any recovery.”

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Posted 11 months ago

“Worst company, will ignore your help request and will ignore you needing support as they know they cant fix it. They did an upgrade (apparently) screwed it up, messed up websites for 4-5 days and when its up its a backup from months ago and dont have a recent backup - for all of them! a complete joke! Stay away. incompetent and terrible service”

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Posted 1 year ago

“Avoid at all cost! I was charged for a service I previously canceled (months earlier) and their version of a refund is to credit your account. I connected with support and conveniently, the billing team is not available. I was told to email their support inbox. Also, their servers are garbage and no matter what, your website will be insanely slow! I moved from them to GreenGeeks. FastWebHost is a bunch of crooks!”

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Posted 1 year ago

“For the last 4 days, the server is down. I have more than 25 websites hosted on their servers. I'm receiving calls from my client for updates whereas for Fastwebhost their support does not come on chat, email, or respond to your Tickets. There is no communication from them whatsoever. Running a hosting business it seems they don't even have a backup plan for such a crash. I worst part is they leave their clients unattended with no updates. I just hope and pray that I get my clients data which is highly crucial. Such an attitude of chopping off support lines at such times speaks a lot about the FastWebHost attitude and company values. I regret I choose them as a service provider.”

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Posted 1 year ago

“this hosting company always down. no one give reply to client. server down time 74hrs. dont buy service from this company. i lost my client.”

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Posted 1 year ago

“As many others have noted, I was a FastWebHost customer for about 10 years. For most of that time it was fantastic. Past 2 years I was getting unexplained outages, very poor customer support (there is NO phone support whatsoever as they are based out of India), service tickets ignored. The last straw was they suspended one of my domains for too much bandwidth usage (I am a small business, no way was I using that much bandwidth). I am tired of being ignored so going elsewhere. I do not recommend this firm for any kind of business website. Go elsewhere.”

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Posted 1 year ago

“Fastwebhost has gone dramatically downhill over the last few years. Unexplained outages, and websites going offline due to server issues without notifications. They are no longer good business partners.”

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Posted 1 year ago

“The company has gone down hill dramatically over the last two years. They initially respond but then go silent and refuse to deal with any issues. Currently waiting for an issue to be resolved which has taken over 2 weeks. I would not recommend using this company!”

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Posted 2 years ago

FastWebHost is rated 3.7 based on 97 reviews