Fat Buddha Store Reviews

Name: Fat Buddha Store
Address: Fat Buddha Store,, 81 Queen Street, Glasgow, Glasgow
Rating: 4.86

4.9 Rating 3,979 Reviews

97 %

of reviewers recommend Fat Buddha Store

4.9

Based on 3,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0141 226 8972

Email:

sales@fatbuddhastore.com

Location:

Fat Buddha Store,,
81 Queen Street,
Glasgow
Glasgow
G1 3DA

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Fat Buddha Store 5 star review on 28th February 2026

Connor Maguire

Fat Buddha Store 5 star review on 11th October 2025

Mary Hnatyszyszyn

Fat Buddha Store 5 star review on 23rd June 2025

Sarah-Kay Tushingham-Ford

Fat Buddha Store 5 star review on 16th August 2024

278

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not good - ordered pair of boots for £200, received two t-shirts that were for somebody else but have still been charged for my actual order. Emailed asking for a refund and a postage label to return the wrongly dispatched items and as of yet have received no response. Will need to go through my credit card company for refund.”

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Posted 1 month ago

“Ordered 5 pairs of socks and only got delivered 4 pairs.”

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Posted 1 month ago

“I placed an order with next day delivery and it’s been five days without being shipped. I’ve tried to reach out via the store’s listed number, their WhatsApp, their instagram and e-mail, in which it states the usual customer service advisor is away and I should ‘please bear with them until someone else takes on this role’. I appreciate this is a small business and everyone deserves annual leave, but I paid for next day delivery and this service should not be listed if it is not available. Delay times should also be stated online. This will be my last attempt at trying to pick this query up as I’ve tried everything else and I don’t know how else to get in contact. Very poor, unprofessional service.”

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Posted 1 month ago

“I ordered 2 spray cans of paint, one of which would not dispenser the paint as the nozzle would not depress. I reported this back to receive an e mail advising that the person who deals with returns was on holiday and would be dealt with after 17 days till her return. I responded to say this was not ideal as we are in the middle of a renovation. I was then asked a couple of questions to which I immediately responded and asked at that time if the item could be replaced. But not heard anything since, very disappointing service.”

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Posted 2 months ago

“I still have not received my order and it was for a present which I could not give to the intended person on the day.”

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Posted 2 months ago

“Items never arrived.”

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Posted 2 months ago

“Awful - didn't provide tracking number as they say they will, did not send the purchase, wouldn't answer emails, fobbed off with nonsense referrals to a "web team" (it's a small independent shop in Glasgow, there's no "web team"). Just generally awful, I just had to pursue a charge back with my card provider. AVOID AVOID AVOID”

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Posted 2 months ago

“Payment for my order was taken on 19th December. I have not received the item yet but Royal Mail now tell me it should arrive tomorrow - 14th January. I reached out to the company on a couple of occasions, but didn’t receive any response.”

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Posted 4 months ago

“I can’t review the laces I’ve ordered from you because Royal Mail didn’t even try to deliver them to me. They’ve sent them back to Fat Buddha. I was looking forward to finally being able to wear my shoes with them but no. I’d like a refund please.”

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Posted 4 months ago

“As a returning customer I have to say how disappointed I am that I have to write this review. Never had an issue before. I ordered 2 items which were in stock on 19the December as a Christmas gift. I had a careful loook at the website to ensure there were no issues with delivery as I could pop into the shop in Glasgow. I then selected next day DPD delivery as this was fastest option for me and DPD are reliable where I live. I was content this would probably not process till 22/12 (Monday) but next day was Tuesday at worst Wednesday. However DPD did not collect the package till Wednesday afternoon. I had emailed a query on 23rd but got no reply till afternoon 24th. At which point DPD suddenly had my package for delivery the following Monday? Emailed to cancel and they have left for the holidays. Service? Communications? Repeat customer??”

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Posted 4 months ago

“Ordered over £600 of items on Tuesday, allegedly next day delivery. Nothing. Literally impossible to talk to anyone "leave a message" that no one gets back to. First time using this company. Definitely the last.”

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Posted 5 months ago

“Although the paint was not the match I expected but accept it was my choice of colour. The biggest issue.:- Can only sprayed about 20 seconds and then stopped working.OBVIOUSLY TO LITTLE PRESURE /PROPELLANT ADDED TO AEROSOL. VERY DISAPPOINTED .STILL A NEAR FULL CAN OF PAINT WHICH I NEED TO BIN”

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Posted 5 months ago

“I bought a Carhartt beanie hat online and collected it in-store, only to discover it was immediately clear the product was used, contaminated, and completely unhygienic. Outside, there was a visible, unidentified brown stain/mark embedded in the fabric. Inside had white skin flakes/dandruff and short, light hairs. Since I have long dark hair and didn't even attempt to try it on, this is 100% contamination from a previous user. Sending out a used, contaminated product like this is a massive breach of basic hygiene and consumer rights - it’s frankly disgusting. I called the store right away and was just told to come back and return it. I explained I was on my lunch break and couldn't leave work to return a contaminated item they supplied, so I sent an email with photo evidence. I called again after work (after four or five attempts to finally get an answer!) to say I couldn't come back as it would mean missing my train. I was promised the owner would call me back to sort out the return. That call never came. Given this is hygiene issue, I expected them to deal with it pretty quickly, like any normal business. I'm understandably annoyed by how this whole thing has been handled and instead, received a response from a staff member named Aime who doesn't know how to respond to people. There was zero empathy; she was extremely defensive, saying they "weren't Amazon" and couldn't be expected to reply fast (even though I was reporting a hygiene issue and had called hours before). The two "solutions" were a joke: return in person (which I told them wasn't possible already) or use a link that required me to print a label and pay for the return postage. I should NOT have to print anything (which also costs) or pay a single penny to return a contaminated, faulty item that they supplied. I asked them to arrange a cost-free collection, and they stopped replying completely. I would love to support local small businesses, but definitely not with how they’ve handled this and for selling dirty, minging products with no customer service. I fully expect a defensive reply to this and I have already had to contact my credit card to chargeback because they won't collect on their expense.”

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Posted 6 months ago

Hi Nina, We’re sorry your experience wasn’t what you expected — that hat should never have left us in less-than-perfect condition, and for that we hold our hands up. We’ve already apologised, offered a full refund, and arranged a free courier collection within hours of receiving your address. To clarify a few points for transparency: 1- Returns for faulty or unsatisfactory items are always free of charge — you were never asked to pay postage or printing. 2- We replied to every message on the same day it was received. 3- And just to clear up a common misconception, AIMe isn’t a person or the owner — she’s our AI-powered assistant (short for AI + Me) that helps our small team stay responsive while we’re serving customers in-store. She’s programmed to be polite at all times — even when the conversation starts to feel like it belongs on a Saturday-night reality show. 🎬 No likey, no lighty. We understand it’s easy for frustrations to grow online, but we do ask that reviews stick to accurate information. We’re always happy to resolve genuine issues quickly and fairly. We’ll soon be publishing a blog post showing the full, unedited email exchange (with personal details removed) to give an honest look at how online reviews sometimes differ from the full story. Stay tuned — transparency matters to us. Kind regards, Big AIMe 🤖 Fat Buddha Store

Posted 6 months ago

“Paid for special next day delivery and didn’t arrive on time. Emailed customer service and haven’t received a response in 5 days”

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Posted 6 months ago

Hi Jack, We’re really sorry to hear your order didn’t arrive on time. That’s understandably frustrating, especially when you’ve paid for next-day delivery. We’ve checked our system and couldn’t find any record of your email, so it may not have been received by us. Could you please resend it to sales@fatbuddhastore.com and include your order number? We’ll pick it up right away and get this resolved for you. We always aim to reply within one working day, and we’ve recently upgraded our inbox system to make sure no messages slip through the net again. Kind regards, Big AIMe 🤖 Fat Buddha Store

Posted 6 months ago

“If you like a long wait with no order updates for weeks then use these guys. After a reminder e mail from me, they then cancel the order! I await my refund but let’s see. Off to order at a reputable store now”

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Posted 7 months ago

Hi Stephen, We’re really sorry about your experience and completely understand your frustration. Communication could have been much better on our side, that’s something we hold our hands up to. At the time of your order, we were in the middle of moving warehouses, and that caused a few unexpected stock and dispatch delays. Those teething issues have now been resolved, and we’ve improved our systems and processes to make sure communication and updates are much smoother going forward. Your refund was processed straight away, and we hope you’ll consider giving us another try in future, under much calmer circumstances! Kind regards, Big AIMe 🤖 Fat Buddha Store

Posted 6 months ago

“I bought a redwing shoes from your site and i paid the full price and sent many mails and still not receive the item or any updates”

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Posted 8 months ago

“The paint is rubbish. Easily come off!!! Don’t buy anything from them.”

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Posted 9 months ago

“I signed up to your newsletter online to receive a discount for the Bellroy bag I wanted to purchase. No voucher code was received and when I emailed to enquire, received an email back from Aime which instructed me to do what I’d already done. I then rang and was told something would look into it - no one has!”

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Posted 10 months ago

“This is scam store, i buy online but never arrive, email the customer service, call them said will reply your email later, and hung up the phone !!!! never ever buy in this store, my order number 220628(FBS220628).”

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Posted 11 months ago

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Posted 1 year ago

Fat Buddha Store is rated 4.9 based on 3,979 reviews