“I placed an order to this company on the 03.06 with delivery in 48 hours. Never received any tracking information for my purchase by them, or ordering number. The only proof I had from my order was my bank statement. Today, the 17.06 I contacted them to know what was the issue and why I was waiting so long for an essential product. They first told me they had no order processed by me, after emailing them my bank statement they finally confirmed my order by saying the delivery had incomplete information. As when I purchase any deliver, I filled out all my information, that now when I checked today was completely blanked for my admiration! They after sent me some tracking records that since the 10.06 the company was trying to delivery, but I was never once informed or contacted by this company. I'm trying to get a refund now, since I've being mistreated by their customer service, and they are making this process really hard as well. DON'T RECOMMEND THIS COMPANY!!!”
“Buying from them since years, for my family & friends, but as soon as had a complaint, they turned ridiculous. Ordered three month (monthly) lenses, first pair ripped, second pair had cloudy substance in them and when explained they started to avoid in beating around the bush. Would not hesitate to name him, "Pavan Customer Service Representative"”