Ferry Marina Reviews

Name: Ferry Marina
Rating: 4.78

4.8 Rating 471 Reviews

96 %

of reviewers recommend Ferry Marina

Company Reviews

Questions

Metrics

4.8

Based on 471 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01692631111

Email:

tara@ferry-marina.co.uk

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Ferry Marina 1 star review on 26th May 2025

Kate Marcus

Ferry Marina 5 star review on 19th November 2018

Mark Harvey

Ferry Marina 5 star review on 4th November 2018

Andy Angela And Quite A Lot Of The Family.

Ferry Marina 5 star review on 27th October 2018

Whittingtons

Ferry Marina 5 star review on 13th October 2018

Sharon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All staff were friendly and helpful. Boat handover was well tailored to our abilities. Boat was just clean tidy and well maintained. Pub next to marina is best in town. Very happy.”

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Posted 6 years ago

“Excellent service from a company who appears to care and if something goes wrong they go out their way to put it right.”

Ferry Marina 5 star review on 29th September 2018

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Posted 6 years ago

“As a retuning customer over 9 years we have seen how ferry marina has grown and progressed with the times, Fantastic service as usual, Ian is a real asset to the company.”

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Posted 6 years ago

“Very helpful and happy staff. Boats very clean and tidy. Amply equipped. Cabins at rear a bit cold at this time of year, maybe a bit thicker quilts might help. But had a wonderful holiday and will be booking again next year. Thank you so much for your service.”

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Posted 6 years ago

“First class accommodation. Large spacious rooms. Beds and bathrooms excellent.”

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Posted 6 years ago

“Great service from the team. The boat was clean and well equipped and enabled us to have a brilliant holiday. Will definitely be recommending Ferry Marina to friends and family.”

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Posted 6 years ago

“Marina easy to find, easy parking for car and transfer of luggage to/from boat, efficient operation, boat very good and easy to manoeuvre. Skylight window above bed great for star gazing!”

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Posted 6 years ago

“Excellent service . Excellent boat .”

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Posted 6 years ago

“We hired White Emblem Friday -Monday to celebrate a birthday. We did not know what to expect, but can honestly say we had the most wonderful time. Such a relaxing time, enjoying the sites and the wildlife. Mooring the boat was a task, but with practice my partner soon picked it up. Very friendly staff, happy to assist and answer any questions we threw at them. Would certainly recommend this to anybody that just want peace, quite, relaxation and FUN”

Ferry Marina 5 star review on 24th September 2018

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Posted 6 years ago

“Arrived at around 13:30 and our boat (Silent Emblem) was ready for us to take over straight away. The boat was very clean and the briefing giving on how to use the electrical system was very good giving us all the information we needed. Help from the boat yard staff when we had a few minor problems was first class. Already booked to go again next year.”

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Posted 6 years ago

“The staff are just wonderful and so helpful. I would suggest that in the brochure is advertised as unsuitable for disabled people as there are too many steps on board.”

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Posted 6 years ago

“Beautiful place, fantastic location”

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Posted 6 years ago

“Our party of 8 had a very pleasant time in Bittern Lodge, Ferry Marina. The lodge has 4 bedrooms, all with ensuite which is very difficult to find on the Broads for 4 couples. The lodge was in a lovely location on the marina and well equipped. It is easy walking distance to Pedros Tapas and the Ferry Inn pub or a little further into Horning itself. Just wish we could find something like this overlooking the river so we could watch the boats going back and forward”

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Posted 6 years ago

“We had Ruby Emblem 2 - the boat served us very well . The boat was very clean and we could not fault the quality of sheets, duvets, utensils. We had a great week - weather could have been better. We will upgrade boat next time and would certainly use Ferry Marina again - a very great boating company.”

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Posted 6 years ago

“Fantastic place and fantastic staff. There to help with any queries. Highly recommend. Absolutely fantastic. Thanks guys. Keep up the fabulous work 😁😁”

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Posted 6 years ago

“5 stars every time, never doubt you all, excellent service always, will be back xx office staff are brilliant xx and not forgetting ian x”

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Posted 6 years ago

“This was our 3rd time with Ferry Marina, we wouldn't go with anyone else now, great prices & a wide range of boats to choose from. A little bit disappointed with our boat, we had Ivory for our honeymoon 4 years ago, a long time for a boat but she could do with a bit of tlc to fix the little niggles. We enjoyed our week and hope to return next year.”

Ferry Marina 5 star review on 16th September 2018

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Posted 6 years ago

“Had a lovely time, the weather was kind very little rain. The boat was clean on pick up and the staff was most helpful in explaining the boat's equipment. As for the exploring the rivers of the broads stunning.”

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Posted 6 years ago

“Great service, good boats and very friendly, helpful staff.”

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Posted 6 years ago

“What a fantastic weekend. The staff were extremely helpful and showed us in depth how to work the boat! Absolutely beautiful area, very tranquil and chilled out. We only touched the surface of what we could do and where we could go and will definitely be returning. As soon as we had to vacate, we were choosing our next boat for next year - bigger and better now that we are experienced!!! Ha Ha. 100% highly recommend this company. Cannot wait to return :-)”

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Posted 6 years ago

Ferry Marina is rated 4.8 based on 471 reviews