Ferry Marina Reviews

Name: Ferry Marina
Rating: 4.78

4.8 Rating 471 Reviews

96 %

of reviewers recommend Ferry Marina

Company Reviews

Questions

Metrics

4.8

Based on 471 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01692631111

Email:

tara@ferry-marina.co.uk

Write Your review

Tell us how Ferry Marina made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ferry Marina 1 star review on 26th May 2025

Kate Marcus

Ferry Marina 5 star review on 19th November 2018

Mark Harvey

Ferry Marina 5 star review on 4th November 2018

Andy Angela And Quite A Lot Of The Family.

Ferry Marina 5 star review on 27th October 2018

Whittingtons

Ferry Marina 5 star review on 13th October 2018

Sharon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All staff very friendly and helpful. Any problems usually resolved quickly and efficiently.”

Helpful Report

Posted 6 years ago

“Once again another great holiday on the Broads with Ferry Marina. Although the boat Silent Emblem was a fantastic boat unfortunately there was insufficient information on the generator causing of moments stress. The response though to my calls for advise was within 10 minutes”

Helpful Report

Posted 6 years ago

“Lovely boat, friendly staff. Great holiday :)”

Helpful Report

Posted 6 years ago

“Staff lovely approachable and helpful”

Helpful Report

Posted 6 years ago

“Just back from a Friday to Monday break on the diamond emblem 1, I must say from start to finish ferry marina were excellent, their boats appear to the nicest most modern hire boats I saw on the broads, and the fact everything is included made it hassle free! I’ll definitely be recommending ferry marina”

Ferry Marina 5 star review on 28th August 2018

Helpful Report

Posted 6 years ago

“Our first trip on The Broads and very glad we chose Ferry Marina - the boat was immaculate and worked flawlessly. Compared to a lot of the other boats from other yards we saw on the trip - we made the right decision!”

Helpful Report

Posted 6 years ago

“Our family party of 6 had a wonderful week on Jasmine Emblem. It was a first Broads holiday for 2 grandsons aged 19 and 13. They fell in love with the whole experience and are wondering when they can do it again. After several years using a boatyard which we liked but which has now closed we had a couple of unhappy experiences with another company. We decided to try Ferry Marina as the boatyard always looked well ordered when passing by and we heard nothing but praise from other Ferry customers when we found ourselves moored near them and had a chat. The boatyard is well maintained and tidy, We like that fact that our car stays where we park it in a proper car park and we didn't have to hand the key over. We were impressed with the friendliness and attentiveness of the staff. The handover on collecting the boat was excellent with good instruction. On returning the boat the few comments we had about minor details needing some attention were noted with the assurance that they would be dealt with for the next hirers. When I said I had a booking for another boat next Spring the nice lady (whose name I forgot to get - sorry!) made time to take me to see it. All together a good experience.”

Helpful Report

Posted 6 years ago

“Beautiful house in perfect position, exactly as described in brochure.”

Helpful Report

Posted 6 years ago

“Ferry marina was brilliant”

Ferry Marina 5 star review on 25th August 2018

Helpful Report

Posted 6 years ago

“Excellent service from an excellent company. Would highly recommend Ferry Marina. The staff were so friendly and helpful they could not do enough to make our holiday special.”

Helpful Report

Posted 6 years ago

“Silent Emblem was a fantastic boat, very luxurious, very eco friendly, lots of mod cons and very quiet which was a whole new experience for us. Apart from the mechanical glitch, which all boats have from time to time, we loved it, great boat, great yard, great staff, thank you Ferry Marina.”

Helpful Report

Posted 6 years ago

“We had a very enjoyable week and very lucky with the weather”

Helpful Report

Posted 6 years ago

“Another great holiday on The Broads on a Ferry Marina boat, Jade Emerald. Really helpful and friendly staff, Horning is the best place to start a holiday and the 14.00 is a bonus. Already booked for next year Thanks for a great holiday”

Helpful Report

Posted 6 years ago

“We had a great break on the Broads. The boat was excellent, well presented and just what we expected and needed. All the staff we dealt with were friendly and very efficient.”

Helpful Report

Posted 6 years ago

“We thoroughly enjoyed our long weekend on Aqua. The boat was in great condition and your staff were all very helpful and efficient, thank you.”

Helpful Report

Posted 6 years ago

“Fantastic accommodation and day boat. We will be back.”

Helpful Report

Posted 6 years ago

“1st time on The Broads. We were very impressed with the boat and service”

Ferry Marina 5 star review on 21st August 2018

Helpful Report

Posted 6 years ago

“this year was the fifth year in a row that we have rented one of your riverside houses and as always we have had a great holiday,we have booked tealby again for 2019 and are looking forward to that . horning is a lovely village with everything you need for a great time . see you again next year. r hudson.”

Helpful Report

Posted 6 years ago

“We had a great time in Azure Emblem for a long weekend. We had never done it before but found it relatively easy and would definitely recommend it. The guy that did our demo was very friendly and helpful (don't know his name but he was quite tall and slim with long-ish blonde hair)”

Helpful Report

Posted 6 years ago

“This was our second year with ferry marina on platinum emblem and it is still a fantastic holiday with fantastic boats for all the family. The staff are lovely to.”

Ferry Marina 5 star review on 18th August 2018

Helpful Report

Posted 6 years ago

Ferry Marina is rated 4.8 based on 471 reviews