Ferry Marina Reviews

Name: Ferry Marina
Rating: 4.78

4.8 Rating 471 Reviews

96 %

of reviewers recommend Ferry Marina

Company Reviews

Questions

Metrics

4.8

Based on 471 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01692631111

Email:

tara@ferry-marina.co.uk

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Ferry Marina 1 star review on 26th May 2025

Kate Marcus

Ferry Marina 5 star review on 19th November 2018

Mark Harvey

Ferry Marina 5 star review on 4th November 2018

Andy Angela And Quite A Lot Of The Family.

Ferry Marina 5 star review on 27th October 2018

Whittingtons

Ferry Marina 5 star review on 13th October 2018

Sharon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a fantastic holiday. All the staff were very helpful and friendly. We will definitely book with ferry marina again.”

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Posted 6 years ago

“A1 customer service”

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Posted 6 years ago

“Very helpful and friendly staff We hired the whisper emblem and would definitely recommend.”

Ferry Marina 5 star review on 18th August 2018

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Posted 6 years ago

“We hired a house and boat from the marina and have been very impressed on both occasions. Clean, modern and suitably filled with the necessities. Thank you.”

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Posted 6 years ago

“The cruiser Diamond Emblem was a great boat , but definitely not suitable for 10 people. We found the sleeping, sitting and eating areas too small for our party of 10 . Definitely should only be an 8 person boat .”

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Posted 6 years ago

“Had a great week aboard the tranquil emblem, boat fabulous, all mod cons, only grumps would be that the engine is directly under the mattress on the rear bed and was prone to heating up whilst running, retaining the heat and not cooling for the evening. Would be great in the colder months but not at the height of summer. Could do with a couple of additional vents to aid cooling. The tv position could be looked at too as it was tucked down and hard to see from all seating positions. Other than that, really enjoyed the boat.”

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Posted 6 years ago

“The staff were very friendly and welcoming which made checking in very easy. The boat Radiant was very clean and comfortable for the for of us. We would recommend Ferry Marina above all others. Will be returning very soon.”

Ferry Marina 5 star review on 14th August 2018

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Posted 6 years ago

“Outstanding quality of boat and service as always”

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Posted 6 years ago

“The boat was great the staff were great and very helpful couldn’t have asked for more would recommend this boating experience to any one you wouldn’t want for any thing”

Ferry Marina 5 star review on 13th August 2018

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Posted 6 years ago

“Had Chrystal Emblem 2. From the first phone call, booking the boat, arriving to pick up the boat and ending the holiday, all the staff were very friendly and helpful. A very good holiday was had by all. Just one tiny comment, the windscreen wiper needs to be bigger. Thanks to all the staff. Hilary”

Helpful Report

Posted 6 years ago

“We thoroughly enjoyed our week on the broads, it was our first time and we wouldn’t hesitate to use Ferry Marina again, in fact we wouldn’t look anywhere else. The staff made everything so easy, they genuinely want you to have an enjoyable time and bent over backwards to help. The boat had everything you could want for, comfy bed, efficient shower, well equipped kitchen. We loved having the canopy open but when it rained we felt snug inside. We can’t wait to return!”

Ferry Marina 5 star review on 12th August 2018

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Posted 6 years ago

“Little House. Super house. Good position for fishing and the village.”

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Posted 6 years ago

“Fantastic holiday Staff very friendly and helpful Nothing too much trouble Even a free taxi ride from 1 of the staff and she returned our phone which was left in her car Thank you so much and would not hesitate to book with you again.”

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Posted 6 years ago

“Great start to a new experience for us. Really helpful on arrival, instruction very thorough and more to the point, clear. Facilities for loading/unloading were the best we saw as we travelled around. Boat really well designed, clean, equipped and everything worked - even the shower had some pressure. Certainly much more than a 'caravan that floats'; which to be honest was our expectation. Minor issue with the boat on the last day which was sorted swiftly and we were back on our way within 30 minutes. Fuel, pump out etc. being all included made for ease and one less thing to think about on the last day. Overall really impressed with the service and the team we met from Ferry Marina. Please pass on our thanks for a great week. The Marshalls”

Ferry Marina 5 star review on 11th August 2018

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Posted 6 years ago

“Such an amazing holiday made perfect by such great staff and a high quality boat. We couldn’t have asked for anything more. We have had broads boats from other companies before but Ferry Marina by far has been the best and will we’ll be back very soon. Many thanks to everyone.”

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Posted 6 years ago

“Another brilliant holiday thanks,Amber Emblem spotless and easy to handle, friendly staff, cruised all over the Southern and Northern Broads, will definitely be back. Thanks”

Ferry Marina 5 star review on 10th August 2018

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Posted 6 years ago

“From the moment we booked to the handover of the boat (Silent Emblem) we were greated well by many members of staff, the blonde short haired lady on reception was very welcoming and sized us all up for life jackets and went through all the paperwork with us. The Boat was being fixed when we arrived but only a relay and these things happen. Parking was a bit busy but it’s a busy boat yard. Will definitely be rebooking .”

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Posted 6 years ago

“First time on the Broads for me and my family. A little nervous with having a 5 year old and dog. Staff were brilliant when we collected the boat made us feel reassured that the main thing is for us to stay safe and not worry about bumping the boat when mooring up etc. My partner got the induction which really thorough. Great fleet of boats with all different sizes and styles. Can’t wait for next year 👍”

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Posted 6 years ago

“Fantastic houses on the river, we love Tealby.”

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Posted 6 years ago

“Boat ready at 2pm (Crystal Emblem), clean and well equipped. Useful info supplied and full demonstration of all the features. Staff very pleasant and helpful. Grandchildren (11 & 14) loved it despite no wifi! Weather was excellent which helps, of course, but a lovely holiday with no problems.”

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Posted 6 years ago

Ferry Marina is rated 4.8 based on 471 reviews