Ferry Marina Reviews

Name: Ferry Marina
Rating: 4.78

4.8 Rating 471 Reviews

96 %

of reviewers recommend Ferry Marina

Company Reviews

Questions

Metrics

4.8

Based on 471 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01692631111

Email:

tara@ferry-marina.co.uk

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Ferry Marina 1 star review on 26th May 2025

Kate Marcus

Ferry Marina 5 star review on 19th November 2018

Mark Harvey

Ferry Marina 5 star review on 4th November 2018

Andy Angela And Quite A Lot Of The Family.

Ferry Marina 5 star review on 27th October 2018

Whittingtons

Ferry Marina 5 star review on 13th October 2018

Sharon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent well equipped cottage and bosun boat was ideal, easily accessible and easy to control. staff in the office and with the boat were all really friendly and helpful, already booked for next year”

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Posted 6 years ago

“Really enjoyable experience for whole family. will definitely return. Thank you.”

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Posted 6 years ago

“The staff are very friendly and helpful and Tealby is excellent, a house in which you can really relax and enjoy your holiday.”

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Posted 6 years ago

“Second time we have hired a boat from Ferry Marina - the boat was spotlessly clean as before. We had a small problem with one of the toilets on board during our trip, but a member of staff was sent to fix it without delay! We have hired boats on the Broads from other boat yards, but Ferry Marina has the nicest boats and the most friendly and helpful staff by far! We were only back home for a week and we’ve already booked our next trip!”

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Posted 6 years ago

“Efficient service - arrived a little early but no hassle we were called (as promised) when Quartz Emblem was ready. The booklet provided was just the job with tips etc and the boatyard layout plans were really useful. In short I would be very happy to use Ferry Marina again, and, in fact, probably will.”

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Posted 6 years ago

“Everyone was very friendly and made us feel very welcome”

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Posted 6 years ago

“Great boat, great service, and with it all being inclusive no hassle at the start or end. Easy”

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Posted 6 years ago

“Wonderful weekend, we will definitely do it again and will recommend it to family and friends, lots of happy memories made xxx”

Ferry Marina 5 star review on 16th July 2018

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Posted 6 years ago

“Boat was very clean and comfortable. Staff very helpful and cheerful. We had a fabulous week and will definitely return.”

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Posted 6 years ago

“Boat ready clean good instruction”

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Posted 6 years ago

“Lovely staff always ready to help - fixed a broken top hatch gas strut whilst we topped up with water on day 2 When we handed Mercury back showed us round other boats we are interested in so very happpy to give 5 comments below are aimed at being constructive to support your processes and suggest improvements Mercury as usual(5th year)was totally reliable but is beginning to look a bit grubby and tired whilst out we met other boaters and saw some competitors boats at similar cost with much higher domestic spec and powered winches on mud weight - my husband found it harder to manage mud weight this year but he is getting elderly and we looked at your electric boats for next time but still no powered winch the blinds in new boats a great improvement all those bits of curtain flopping about really make her look old fashioned some comments about cleaning and QA before mercury pick up - that gas strut mentioned didn’t work from first time we opened it and in an ideal world should have been sorted before we picked it up - we actually had the same issue last year so we’re a little more pushy this time when we were again told didnt have any in stock and would be repaired next time in - something appropriate was found and fitted with good cheer windows on all of one side of mercury filthy on outside , some established mould in back shower around panel sealant and taps which I partially wiped, door runs were frankly filthy - that top door is difficult enough to use without the runs being full of who knows what- without a vacuum I didn’t attempt to clear the cockpit drains were blocked but it didn’t rain looking at the top deck and dead bugs on back of boat generally I don’t think she had been cleaned effectively blue none slip on steps etc probably a good idea but was 60deg plus in the sun - my husband is a well equipped engineer and measured it with infra red therm.w - could burn a child new couch covers a great improvement and the new mugs are excellent The little fridge under the driving seat continues to challenge me as I report each year the ergonomics are atrocious with that step as well and the capacity limited I brought a domestic ice cube tray rather than used the tiny little one it is supplied with and it worked very efficiently making big ice cubes easily I have always thought an under draining board standard fridge desirable the other one could be used for drinks we currently bring our portable powered cool box with us for over flow from fridge I asked for the microwave to be put up on the galley work surface during the handover which was done happily I explained why. I’d. its little low cupboard just above the deck is a nightmare to use and dangerous as it’s on the opposite side of the main gangway to the galley ( last year it had been resighted on the work surface so I was suprised to see it back at low level ) the microwave is also rusting on inf edge of inside though clean inside We as usual had a lovely lovely holiday and she was a very well behaved boat thank you. Jan”

Helpful Report

Posted 6 years ago

“When we were looking to book a short break on the Broads we decided to visit the area and call in on a few boatyards rather than book on line! We visited two others but were made, as new to the experience, so very welcome when we arrived at Ferry Marina that our confidence rose immediately. We were encouraged to look and choose the boat we wanted. The standard of finish and attention to detail was impressive. When we arrived to start our holiday everybody was so welcoming and the whole process was made easy. The tutorial we received before we set off was thorough and helped give us confidence to strike off on our own. Nothing was too much trouble. Even the wine on board for us to toast our trip. The rest of the week was simply idyllic.”

Ferry Marina 5 star review on 8th July 2018

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Posted 6 years ago

“Courteous and friendly staff, good boat in good condition”

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Posted 6 years ago

“The staff were very polite and helpful. The property was ready on our arrival even though we were early and was everything and more as described. I have booked with Ferry Marina before and would have no hesitation in doing do again and recommending to others. Thanks for everything”

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Posted 6 years ago

“everything”

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Posted 6 years ago

“As always the Ladies from the office were brilliant the people next to us seemed to think that as they had mooring frontage and we just had a small frontage which by the way was big enough for Andy and his fishing buddy to fish it mattered not that they had mooored a craft across both fronts and were not in any way about too move the boat. Thanks to the office the problem was solved quickly. This was the third time we have been to Ferry Marina in nine months and just as expected everything was A1 the cottage was emaculate and the marina personnel were fantastic.”

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Posted 6 years ago

Ferry Marina is rated 4.8 based on 471 reviews