Ferry Marina Reviews

Name: Ferry Marina
Rating: 4.78

4.8 Rating 471 Reviews

96 %

of reviewers recommend Ferry Marina

Company Reviews

Questions

Metrics

4.8

Based on 471 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01692631111

Email:

tara@ferry-marina.co.uk

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Ferry Marina 1 star review on 26th May 2025

Kate Marcus

Ferry Marina 5 star review on 19th November 2018

Mark Harvey

Ferry Marina 5 star review on 4th November 2018

Andy Angela And Quite A Lot Of The Family.

Ferry Marina 5 star review on 27th October 2018

Whittingtons

Ferry Marina 5 star review on 13th October 2018

Sharon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using ferry marina, and definitely recommend them, friendly staff, very clean boat. We Had a lovely week,”

Helpful Report

Posted 6 years ago

“very good all round service super boat polite and help full staff would recommend thanks”

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Posted 6 years ago

“Excellent company with great customer service.”

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Posted 6 years ago

“Great staff, boat exactly as described everyone helpful and everything easy. A great holiday with a first class company”

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Posted 6 years ago

“Our first time experience was excellent and the staff were very friendly and helpful. Our boat was fabulous and immaculate and contained everything we needed after upgrading to the best boat.”

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Posted 6 years ago

“Outstanding. Great staff very helpful and a wonderful time was had. Definitely coming back next year.”

Ferry Marina 5 star review on 31st July 2018

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Posted 6 years ago

“This is the second time we have used the Ferry Marina although we have been visiting the Broads for many years. We will continue to use Ferry Marina for several reasons: 1. The boat is good value for money. It feels luxurious but costs less than some boatyards. 2. We love the layout of the Silver Emblem with the kitchen at the front a real winner for us. 3. We love the position of the boatyard. We can moor overnight and walk to our favourite deli and pop into the Horning Ferry Marina. 4. The staff are all so friendly, nothing is too much trouble. We are definitely planning our next trip but not before we visit the Little House later in the year.”

Helpful Report

Posted 6 years ago

“Had a really great few days on the Amber Emblem, which matched our needs perfectly. We were very impressed with the boat and the high standard of fixtures and fittings, and everything was spotlessly clean. The Ferry Marina team were friendly and efficient, and special thanks to Dennis for his helpful pre-trip briefing. We would definitely return!”

Ferry Marina 5 star review on 29th July 2018

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Posted 6 years ago

“Great service and lovely boat.”

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Posted 6 years ago

“We have had a wonderful holiday on the Norfolk Broads. Everyone at Ferry Marina is very friendly, helpful and informative, from the reception staff to the “ boatmen”. The standard and quality of the boats are extremely high and are very easy to sail ( even for complete novices, such as us !!!)”

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Posted 6 years ago

“Very friendly staff. Problems quickly sorted. Quality boats.”

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Posted 6 years ago

“I booked this boating holiday last year after mooring up in a Richardson boat and asking to view some of your river cruisers. My wife and I were that impressed with the helpfulness and politeness, not to mention how much better your boats were, we booked this boating holiday. We were not disappointed, the boat was great and very comfortable, the weather was fantastic too. Many thanks to all at Horning Ferry Marina, we will be back.”

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Posted 6 years ago

“personal attention, spotlessly clean boat, good quality beds & bedding & bone china cups made this a holiday to remember .”

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Posted 6 years ago

“Great holiday”

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Posted 6 years ago

“Our boat - Whisper Emblem - was well prepared and with excellent facilities onboard - easily the best boat we have ever hired. Staff were courteous and helpful -especially Ian who spent time explaining how everything worked on the boat - and was there still smiling when we returned.”

Ferry Marina 5 star review on 24th July 2018

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Posted 6 years ago

“Amazing cottage so comfy , clean, views amazing. area so nice . We had lovely holiday so relaxing.looking forward to our next stay”

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Posted 6 years ago

“Absolutely brillant experience. The boat was in a great and very clean condition. The instructions were thorough and Dennis made us feel comfortable. We didn't have any issues with the boat, it was all very comfortable and a fun experience. We would 100% book with Ferry Marina again.”

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Posted 6 years ago

“Very helpful and friendly 😊👍”

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Posted 6 years ago

“Cannot say thank you enough to the staff, had a bit of a medical issue part way through and they were fantastic. From start to finish it has been an amazing experience for our first time on the Broads, it is one of the most special places I have ever been to. The boat was amazing, but with hindsight it was too big for us and the dog so it was a bit scary to manoeuvre and moor, I felt we maybe needed a title bit more tuition, that is not a reflection on ferry marina, more us for selecting the wrong boat. Special thanks to Tanya and Jo, we will definitely come back.”

Helpful Report

Posted 6 years ago

“On arrival we were greeted by friendly, relaxed and totally efficient staff. Just what one wants at the start of a holiday-no hassle, the rest of the week was exactly the same perfectly relaxed and hassle free. I have wanted to go on a broads holiday since I was six years old so now that our granddaughter is six we took the opportunity. However, she insisted on bringing her parents with her. I cannot recommend Ferry Marina highly enough, there is nothing I can complain about which is annoying as Victor Meldew is my hero.”

Helpful Report

Posted 6 years ago

Ferry Marina is rated 4.8 based on 471 reviews