Hi Caitlin,
We're so sorry to hear you've had some issues using your FinalStraw!
We back every product with a lifetime guarantee and would be happy to replace your product at no charge. Please contact our customer support team at halp@finalstraw.com and we will get this sorted asap!
-Shelby & The Final Crew
Hi Nicole,
We're sorry that you're having some trouble with cleaning your FinalStraw!
If you haven't tried it yet, placing your straw for a turn in the dishwasher is the easiest way to get a deep clean. Place it in a "V" formation and you should have a nice and clean straw.
If there's any way we can be of assistance, please let us know at halp@finalstraw.com
-Shelby & The Final Crew
Hi Gail,
Our mermaids work hard to create a product that’s high quality and portable, but affordable enough so everyone can #SuckResponsibly
Please reach out to our customer support team at halp@finalstraw.com so we can help in anyway and give expert cleaning advice!
-Shelby & The Final Crew
