“I loved it at first, it’s nice to have it on my keys. But I could never get it clean enough or dry enough and it started to have a stank to it. I’m hoping with the new smoothie straw that problem is solved, because of its single layer I think it should be easier to clean. The original straw also would get clogged or frozen if I tried to drink a blended beverage with it.”
Hi Jackie,
We're sorry to hear that you're having trouble cleaning your FinalStraw!! When you're washing it, stretch the metal pieces apart to get the outside of the silicone tubing soapy before giving it a rinse. Once you rinse, fold your FinalStraw in a “V” formation and give it a little shake to let the water out. Then, place your “V” formation straw in a cup to let it dry. Once dry, fold back into your case and you are good to go!
At least once a month, we recommend you put your FinalStraw into the dishwasher folded into a "V" formation to allow for cleaning in between the metal pieces. Additionally, you have the option to sterilize your FinalStraw in boiling water with a little bit of baking soda.
We think you will love our new BiggieStraw! Check it out :)
If we can do anything to help, email us at halp@finalstraw.com!
-Shelby & The Final Crew
Hi Joann,
Thanks for being a responsible sucker!! The portable capability of our straws makes it so you can suck on the go, anywhere you want, while being sanitary (thanks to our cases).
The technology and collapsable features puts our product at a certain price point that's attainable, but also higher end.
If there's anything we can do for you, please reach out at halp@finalstraw.com!
-Shelby & The Final Crew
Hi Magali,
Oh no!! Sorry to hear that your straw is out of commission!
We back every product with a lifetime guarantee and would be happy to replace your product at no charge.
Please contact our customer support team at halp@finalstraw.com and we will get this sorted asap!
-Shelby & The Final Crew
