“The lid did not close completely onto the container. I reached out via email when I received it and got a response telling me to "try twisting the lid closed" and to send them a photo of it. I responded letting them know I had tried twisting, as well as other things, to get lid closed; and I included several photos. I never got a response from them again regarding the issue. I tried sending 3 additional emails, to which I got no response. HORRIBLE CUSTOMER SERVICE.
The product got moldy inside due to it not closing correctly so I threw it away. Highly disappointed to say the least.”
Hi Allison,
We're very sorry your FinalStraw experience hasn't been ideal!! We'd love to look into who we can turn this experience around for you. Please contact our customer support team at halp@finalstraw.com!
-Shelby & The Final Crew
Hi Keith,
We're very sorry your FinalStraw experience hasn't been ideal!! We value people who care enough about our Mother Earth and suck responsibly, and we'd love to look into who we can turn this experience around for you.
Please contact our customer support team at halp@finalstraw.com!
-Shelby & The Final Crew
