Firestorm kit Reviews

1.9 Rating 50 Reviews
24 %
of reviewers recommend Firestorm kit
1.9
Based on 50 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone
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Firestorm kit 1 star review on 1st December 2022
Will Long
Firestorm kit 1 star review on 1st December 2022
Will Long
Firestorm kit 1 star review on 27th March 2021
Shane
Anonymous
Anonymous  // 01/01/2019
Avoid in all cost like a plague! This is an old story but I can see he is doing all over again that is why I am publishing this. In attachemnt my case against firestorm when he demand from me my money for never deliverd goods. Firestorm kit is simple, scammer, cheater and conman. And here is why, I will make my long story short: 1) I used to have business with him few years ago, at the beginning few parcels were fine, but then he didn't send me a lot of the stuff which I bought from him; 2) First he promised to fix everything, explained a load of mess using excuses like, his trip to India or blaming delivery or customer care, then he started to ignore all my emails, messages, calls. I then knew he just taking his time for a reason; 3) Luckily, he fouls me not for long and I have contacted my bank fraud department and initiate refunding procedure. While I made all print screenshots it was easy to prove my words because they whipped every time our correspondence; 4) After I got my money back they tried to take me to the court and blame me as a frauder, whom took the cloth and wants extra money from him. In his claim, he wanted to return money for the never delivered goods plus some additional fee for his solicitors. I decided to fight back and soon easy won this case; 5) He collects a lot of similar reviews like mine over the past few years that is why he clears all of them and started from the scratch. There was a lot of extremely positive reviews which was left by his mates or extremely negative like mine. 6) He regularly hiding comments and negative reviews on Google Review, that is why I can't find them and FreeIndex locked reviews by his request. 7) After an investigation, we found out he bullied customers, by calling them hundreds time from no caller ID or publishing your personal data all over the Internet because he has them now, your phone, name, address. That is why in all cost avoid firestorm at all cost! Best of luck to you are reading this review after you have bought something from him, don't give up and don't trust any excuse from him. Have a try to resolve the issue, make print screens as a proof and report to fraud team asap.
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Posted 4 years ago
Product as described, good value and arrived on time with good tracking and shipping alerts. What more can you ask for?
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Posted 4 years ago
Excellent got my rucksack in great condition but took a few days long than expected
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Posted 4 years ago
Ordered couple of items, only one arrived. Delivery took three weeks, no information or any communication about the delivery times or missing products from the company. Missing products were refunded proparly and the arrived product was as expected, so kind of pleased with these. Needs to develope communication and customer service, othervise was okay
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Posted 4 years ago
Looks like all the 5 star ratings are done by the "company" owner at himself. I also did the order, kept on pending. No tracking code, no answer to emails, nothing. Put my bank to cancel the payment and handle the fraud things. Scumbags!
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Posted 4 years ago
Ordered on Thursday. Query re my address was resolved that afternoon and the bag arrived the next day. Bag exactly as described. Price was good too. A very happy customer.
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Posted 4 years ago
Good price, quick delivery and good quality product.
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Posted 4 years ago
Order was late and needed prompting, but can't fault service as delivered on next day post (at seller's expense). Clothes are high quality and as advertised, very good value
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Posted 4 years ago
I too believe alot of this is made up. I ordered a MOD 90 ID card holder and it came through within 48 hours, real good quality and at a cheap price than other companies that I've recommended it to a few of the bods from my unit. They kept on top of email correspondence with speedy replies.
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Posted 4 years ago
Clearly somebody has something against this site and 99% of the recent negative reviews are complete lies and fabricated. There is nothing wrong with this company and I have ordered a number of items from them. They are a trustworthy site and I'd recommend them
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Posted 4 years ago
I must say I'm glad that I didn't read these reviews before making my decision. As a customer from the U.S. I tend to not make purchases overseas due to fear of "lost in transit" stories, but I am more than pleased to have made this one. The level of customer service that I received from Firestorm was 1st rate all the way. They answered all of my questions through email in a timely and very professional manner. I made the purchase of 2 Bergen Rucksacks (grade 1) and was immediately contacted by a representative stating they were out of the grade 1 and would upgrade to supergrade free of charge. I was even willing to pay the difference because of the help I received, but they declined. I was then blown away when I was told that I would receive the items in 3 days time. If I were to make a purchase just a few states away with double the shipping costs, I would still be waiting on my bags. Shipping to Las Vegas was unbelievably quick and well packaged. I can confidently state that these are not the last items I will buy from Firestorm. A big thanks to Joe and all at Firestorm!
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Posted 4 years ago
OMG stay away from this vendor. This person doesn’t even warrant a one star rating. Save your money and go elsewhere. What an absolute disgrace.
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Posted 4 years ago
Order remains pending No reply to emails No reply to calls No communication what so ever No refund offered Avoid like the plague .
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Posted 4 years ago
Just to let every dissatisfied customer know, I have auctioned a reclaim through my bank, who will be contacting the sellers source of illegal fund gathering. I have been advised that legal action is forthcoming, due to the evident fraud involved. Thanks
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Posted 4 years ago
Anyone on here want to visit the address in Reading?
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Posted 4 years ago
As others on here, I have been defrauded by this seller, who is up and running on Amazon under a different name. They have been reported to the Police ‘Action Fraud Team’ and I would advise other disaffected purchasers to do the same.
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Posted 4 years ago
Another ploy of his is to say he is on holiday "until the 10th" (see reviews on trust pilot). This happened to us. No goods delivered and money taken straight away. Will take legal action if refund is not forthcoming
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Posted 4 years ago
Would leave zero stars if I could. Took the money straight away and never received delivery. Wish I had seen these very truthful reviews before I put my trust in this company. BUYER BEWARE!!!!
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Posted 4 years ago
Never received ordered items. This website appears to be a scam. Money taken over a month prior to this review. Multiple requests made to give an explanation and refund with no responses. Contact phone number does not appear to be valid. I should have done my due diligence before using this site - there are a multitude of negative reviews associated with this website on uk.trustpilot.com, reviews.co.uk, freeindex.co.uk, etc. My next step is to report this scam site to MasterCard and try to get my stolen money back that way.
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Posted 4 years ago
Unfortunately I'm going to the address in a week and getting my products and a refund if the owner like it or not
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Posted 4 years ago
Firestorm kit is rated 1.9 based on 50 reviews