Firestorm kit Reviews

Name: Firestorm kit
Rating: 1.94

1.9 Rating 50 Reviews

24 %

of reviewers recommend Firestorm kit

Company Reviews

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Metrics

1.9

Based on 50 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

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Firestorm kit 1 star review on 1st December 2022

Will Long

Firestorm kit 1 star review on 27th March 2021

Shane

Anonymous

Anonymous // 01/01/2019

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“Good price, quick delivery and good quality product.”

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Posted 4 years ago

“Product as described, good value and arrived on time with good tracking and shipping alerts.”

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Posted 4 years ago

“Product as described, good value and arrived on time with good tracking and shipping alerts. What more can you ask for?”

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Posted 4 years ago

“Ordered on Thursday. Query re my address was resolved that afternoon and the bag arrived the next day. Bag exactly as described. Price was good too. A very happy customer.”

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Posted 4 years ago

“Good price, quick delivery and good quality product.”

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Posted 4 years ago

“I too believe alot of this is made up. I ordered a MOD 90 ID card holder and it came through within 48 hours, real good quality and at a cheap price than other companies that I've recommended it to a few of the bods from my unit. They kept on top of email correspondence with speedy replies.”

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Posted 4 years ago

“Clearly somebody has something against this site and 99% of the recent negative reviews are complete lies and fabricated. There is nothing wrong with this company and I have ordered a number of items from them. They are a trustworthy site and I'd recommend them”

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Posted 4 years ago

“I must say I'm glad that I didn't read these reviews before making my decision. As a customer from the U.S. I tend to not make purchases overseas due to fear of "lost in transit" stories, but I am more than pleased to have made this one. The level of customer service that I received from Firestorm was 1st rate all the way. They answered all of my questions through email in a timely and very professional manner. I made the purchase of 2 Bergen Rucksacks (grade 1) and was immediately contacted by a representative stating they were out of the grade 1 and would upgrade to supergrade free of charge. I was even willing to pay the difference because of the help I received, but they declined. I was then blown away when I was told that I would receive the items in 3 days time. If I were to make a purchase just a few states away with double the shipping costs, I would still be waiting on my bags. Shipping to Las Vegas was unbelievably quick and well packaged. I can confidently state that these are not the last items I will buy from Firestorm. A big thanks to Joe and all at Firestorm!”

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Posted 4 years ago

“Got what I ordered so no complaints here!”

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Posted 5 years ago

“My feedback is based on the product, price, and comms. Product price was best I could find online, by a significant margin. When the product arrived, it was absolutely as expected (brand new, high quality). The company website is proper ropey and yes, sometimes it feels like a scam site, however IT IS NOT. I emailed the company and they got back to me very quickly. I think the owner is at the mercy of a dodgy website developer. The site, and payment system are broken, but the owner WILL get it sorted.”

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Posted 4 years ago

“Excellent got my rucksack in great condition but took a few days long than expected”

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Posted 4 years ago

“Order was late and needed prompting, but can't fault service as delivered on next day post (at seller's expense). Clothes are high quality and as advertised, very good value”

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Posted 4 years ago

“Ordered couple of items, only one arrived. Delivery took three weeks, no information or any communication about the delivery times or missing products from the company. Missing products were refunded proparly and the arrived product was as expected, so kind of pleased with these. Needs to develope communication and customer service, othervise was okay”

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Posted 4 years ago

“The following text of an email which I had to send Firestorm Kit after products ordered and paid for were not shipped pretty well tells the tale of my experience: Hello Firestorm Kit, Since you make no apparent attempt to communicate after I send multiple inquiries as to why your website still shows "Pending" status for the order I placed, and paid for, on 16SEP2019, I have initiated a dispute with Visa Card services. You should know that my next step is to contact the FBI office here in my local vicinity to learn if they investigate international wire/Internet fraud. I do not pursue such action lightly; but the online reviews you have garnered ranging from 1.2 to 1.9 average of 5 possible make it painfully obvious that I have little hope of ever seeing the products I sought. I do not intend to waste any more time attempting to communicate with such a sorry and despicable example of an online "business." In the hope that you receive the attention from police you have earned, I am, Will Long”

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Posted 1 year ago

“scam scam scam”

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Posted 2 years ago

“Pure scam plain and simple. We are now working with bank to get money returned. They have been scamming people for a long Time so please avoid.”

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Posted 2 years ago

“Well, like so many others who have left their reviews here, I have fallen victim to this scam. My online payment was taken, and yet no goods have been delivered. The contact telephone number is a non-existent number and my emails have gone unanswered. I am shocked that this scam has been allowed to continue for so long without being shut down!”

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Posted 2 years ago

“money taken no delivery no reply to email phone number unobtainable initiated transaction dispute via credit card provider”

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Posted 2 years ago

“DO NOT order anything from this firm, the guy is a complete and utter fraud, liar, bully boy and wanker!!”

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Posted 2 years ago

“No item, no response to emails and phone number doesn’t work. Had to contact my card provider to start a dispute.”

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Posted 3 years ago

Firestorm kit is rated 1.9 based on 50 reviews