First Furniture Reviews

Name: First Furniture
Rating: 1.88

1.9 Rating 34 Reviews

21 %

of reviewers recommend First Furniture

1.9

Based on 34 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

About First Furniture:

First Furniture is one of the UK's leading online retailers for indoor and outdoor furniture. We supply top quality brands and very competitive prices. We constantly monitor our prices against our competitors to ensure we are the cheapest online. We have ?

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First Furniture 2 star review on 13th May 2016

Michael Jones

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a sun lounger which showed in the picture a headrest. There was virtually no description on the lounger but I assume it came with the headrest cushion as it did not say otherwise. I could have got it cheaper elsewhere but wanted the cushion. I had to chase up the delivery but when I got no cushion I emailed them. The sunlounger itself is OK but I have now emailed 3 times, no response. Obviously once they'e got your money they're not interested. I will not be using them again and would advise anyone else not to either. From reading the reviews they are very hit and miss.”

Helpful Report

Posted 5 years ago

“This company may be called 1st but their service falls a long way short. I ordered a simple outside chair cushion on May 1st by May 6th I was a little concerned so contacted them. They promised to get it delivered early this week 9th - 10th May but nothing. So contacted them again no reply. Contacted Sage their payments machine told them I intended to charge back the payment. Low and behold 1st called me and promised delivery today May 13th 3.30 now still delivery waited all day. My advice don't GO there. They are the worst customer service furniture I have come across, 16 years online trading.”

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Posted 7 years ago

“I ordered two chairs form their web site the colour when they arrived was nothing like the site ( dark brown almost black instead of tan) and when I phoned the help number I was told that they had sold many of these chairs and had no complaints so it was just my hard luck”

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Posted 8 years ago

First Furniture is rated 1.9 based on 34 reviews