“Early morning train out of London to Hull on 10/03 cancelled - no email notification sent by the company or other attempt to make contact. All passengers forced to take a slow local train to Peterborough, and then a two hour+ bus journey to Hull from there. There are several East Coast trains running that would get us to Hull much faster, but the company refuses to allow us to use these services (despite the cancellation being entirely their responsibility). I would recommend paying a bit more to use the more reliable East Coast services to Hull (even where this means a change in Doncaster).”
