First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,556 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,556 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a good look around in the market via many different companies. None were as useful as FVL. Kiera Kennedy was great, really patient and seemed to care unlike many other companies! Will defo be coming back at the end of my lease because of her. Quick delivery and competitive deal. Thanks!”

Helpful Report

Posted 8 years ago

Hello Tom and thank you for taking the time to share your feedback. We are very happy that you are happy! We look forward to welcoming you back should you need another lease car in the future. Happy Motoring, FVL

Posted 8 years ago

“Second lease car, ease of ordering and delivery process attractive to me.”

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Posted 8 years ago

Hi Peter, Thanks for taking the time to share your feedback online and for choosing First Vehicle Leasing for a second time, it means a great deal to us. We hope you are enjoying the new car. Happy Motoring, FVL

Posted 8 years ago

“Excellent car at an excellent price. Highly recommended!”

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Posted 8 years ago

Hello David and thanks for leaving your review online! We hope you enjoy the new car! Happy Motoring, FVL

Posted 8 years ago

“Great at initial sales then once contract signed, delivery confirmation and follow up was lacking. After service seems ok so far”

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Posted 8 years ago

“Prompt reliable service and kept me fully informed all the way through.”

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Posted 8 years ago

Hello Hugh and thanks for leaving your review. We are delighted to hear that you found the service reliable and informative. We hope the new car is going well for you and hope to welcome you back should require another in the future. Happy Motoring, FVL

Posted 8 years ago

“Very good customer service from start to finish. Any questions I had, they were always happy to help. Car was in stock so delivered within 2 weeks from calling up to delivery at my home.”

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Posted 8 years ago

“Frazer Longmuir is very easy to deal with.”

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Posted 8 years ago

Hello Alan and thanks for your review. We hope you are enjoying the new car. Happy Motoring, FVL

Posted 8 years ago

“FRAZER and other staff are always helpful, put customer first, do what they say they are going to do and get the job done. Dealt with Frazer for my last few cars and have highly recommended him and FVL to others.”

Helpful Report

Posted 8 years ago

Hello Kim and thank you for your glowing 5 star review! It really means a lot to everyone here and were sure Frazer will be delighted to hear your feedback. We hope you are enjoying the new car and if we can do anything further for you please don't hesitate to get in touch. Happy Motoring, FVL

Posted 8 years ago

“efficient, flexible, quick no fuss”

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Posted 8 years ago

“Great service . Lovely car . Staff very helpful every step of the way . Have recommended to friends. Thanks Andy”

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Posted 8 years ago

Hello Andy and thanks for taking the time to share your feedback. It means a great deal to us. We are happy to hear you like your new car and hope you continue to enjoy it throughout the contract. Happy Motoring, FVL

Posted 8 years ago

“Your sales people work hard to find you the best value deal.”

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Posted 8 years ago

“Very helpful and approachable staff. Great advice and communication throughout leasing process.”

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Posted 8 years ago

Hello Amy and thanks so much for your kind review. We are glad to hear you found the process an easy one. We hope the new car is doing everything you need it to and more! Happy Motoring, FVL

Posted 8 years ago

“helpful, friendly staff no hard sell”

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Posted 8 years ago

“Brilliant communication and speedy service”

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Posted 8 years ago

Hello Jennifer and thanks for sharing your feedback on line. We hope you are enjoying your new car! Happy Motoring, FVL

Posted 8 years ago

“The car delivered on day stated ,”

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Posted 8 years ago

“The whole process was straightforward”

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Posted 8 years ago

“First time dealing with FVL and they made the whole process of ordering a new car so easy and smooth without any compromise.”

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Posted 8 years ago

Hello Nick and thank you for choosing First Vehicle Leasing for your new leased car. We are delighted to hear that you enjoyed the process and we hope you are now enjoying the new car. Happy Motoring, FVL.

Posted 8 years ago

“At the start, very attentive and showed great interest.”

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Posted 8 years ago

“Friendly, Reliable, Trustworthy and Professional. A very special thanks to Mr Gerard Kelly and Ms Louise McPhee for dealing with my lease application from start to finish. They were just fab.”

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Posted 8 years ago

“Told Frazer Morrison my budget and he came back with several options and never tried to “sell” me anything that was above my budget. Was kept fully in the know at all stages from ordering to delivery. I would have no problem recommending FVL to anybody who is looking to lease a vehicle.”

Helpful Report

Posted 8 years ago

First Vehicle Leasing is rated 4.8 based on 1,556 reviews