First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,554 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order and select vehicle and no need to haggle , kept up to date and delivery was exactly as promised”

Helpful Report

Posted 7 years ago

Hi Craig and thanks for leaving your review. We are delighted to hear that you found the order process easy. We hope you are enjoying the new car and we hope to hear from you again in the future. Happy Motoring, FVL

Posted 7 years ago

“I found your website easy to navigate I spoke with Fraser Morrison regularly who was absolutely fabulous in sourcing me a vehicle The whole process of ordering and receiving my vehicle was effortless”

Helpful Report

Posted 7 years ago

Hi Joanne and thanks for taking the time to leave your feedback on line. We are delighted that you found the process a smooth one! We hope the new car is going well! Happy motoring, FVL.

Posted 7 years ago

“john gallagher and the rest of the fvl team went out of their way to help at every stage. great service thank you”

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Posted 7 years ago

Hello Dylan, Thanks very much for sharing your feedback. We are delighted to hear that you enjoyed the service the team provided. We hope you are enjoying your new car. Happy Motoring, FVL

Posted 7 years ago

“Great service from FVL and special reference to Gerard Kelly who was a font of knowledge throughout and only surpassed by his competitive pricing for the car I opted for and will have no hesitation in using this company again !”

Helpful Report

Posted 7 years ago

Hi Peter and thanks for taking the time to write your review. Our account managers work hard to provide a competitive and reliable service. It's great to hear that it pays off with feedback like this, so thank you. We're sure Gerard will be happy too. We hope you are enjoying the new car. Happy Motoring, FVL

Posted 7 years ago

“Frazier very helpful. Not impressed with drop off of car”

Helpful Report

Posted 7 years ago

Hello and thanks for your review. We are sure Frazer will be happy to hear your comments. We are sorry to read about your vehicle delivery. If you could please relay your experience onto our customer services team we will look into this for you. You can reach them at CRM@FVL.CO.UK Many Thanks, FVL

Posted 7 years ago

“Always professional service with good advice and the best prices.”

Helpful Report

Posted 7 years ago

Hello Peter, Thank you for sharing your feedback, it's very much appreciated. We hope you are enjoying the new car and we hope to welcome you back should you require another in the future! Happy Motoring, FVL

Posted 7 years ago

“Very efficient and helpfull”

Helpful Report

Posted 7 years ago

Hello Elliot and thanks for taking the time to leave your review. We are delighted you chose First Vehicle Leasing as your preferred supplier. We hope the car is doing what you need it to and hopefully a bit more besides! Happy Motoring, FVL

Posted 7 years ago

“communication was excellent”

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Posted 7 years ago

Hello Nathan, Thanks for leaving a review and for choosing First Vehicle Leasing. Happy Motoring! FVL

Posted 7 years ago

“I was well pleased with the staff of First Vehicle Leasing, any problems I had were quickly solved .”

Helpful Report

Posted 7 years ago

Hello Thomas and thanks for your 5 Star review. We hope you are enjoying the new car and it's doing everything you need it to! Happy Motoring, FVL

Posted 7 years ago

“Great customer service.”

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Posted 7 years ago

“Whole process went smoothly from start to finish Plenty communication, emails phone calls & texts Even let me put delivery date back few weeks to coincide with old vehicle return Excellent”

Helpful Report

Posted 7 years ago

“hastle free”

Helpful Report

Posted 7 years ago

“My representative was very friendly, answered all the questions I had promptly. Service was very good.”

Helpful Report

Posted 7 years ago

Hello Charles and thank you for sharing your feedback online. It means a lot to us to know that people enjoy the experience. We hope you are enjoying your new car. Happy Motoring, FVL

Posted 7 years ago

“So far , so good. Excellent service and very happy with the car.”

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Posted 7 years ago

“Service second to none”

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Posted 7 years ago

“Nothing but helpful called about one vehicle and as people where so helpful I chose a different car to stick with them very happy.”

Helpful Report

Posted 7 years ago

Hello Barry and thanks for taking the time to share your feedback. We are delighted that you chose to use First Vehicle Leasing for your new car! Happy Motoring, FVL

Posted 7 years ago

“Good communication throughout the process, always understanding of my requirements and presenting offers that were meaningful to my wishes. This is the second lease contract that I have with them and I have been quite happy so far.”

Helpful Report

Posted 7 years ago

“Great service was dealing with keira kennedy ,she was very professional and very helpful would definately reccomend fvl to anyone thinking of leasing”

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Posted 7 years ago

Hello David and thanks so much for writing your review. We are glad you enjoyed the service and we will be sure and pass your comments onto Kiera. Enjoy the new car! Happy Motoring, FVL

Posted 7 years ago

“Hassle free. Efficient service.”

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Posted 7 years ago

“At first I was a bit sceptical leasing a car, I got in contact with FVL amongst other car leasing companies and FVL were the most persistent and helpful and of course had the best deal for the car I wanted! From point of order to receiving the car it has been nothing but a smooth transaction. I would seriously recommend FVL for any leasing enquiries and needs you may have. Thank you FVL.”

Helpful Report

Posted 7 years ago

Hello Vanessa, Thanks for taking the time to share your review online and for the wonderful recommendation. We work hard to be competitive and helpful at every opportunity, so it's fantastic to hear your comments. We hope that you enjoy the new car and that it does everything you need it to (and probably more besides...) Happy Motoring, FVL

Posted 7 years ago

First Vehicle Leasing is rated 4.8 based on 1,554 reviews