First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,556 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,556 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone I dealt with was excellent. In particular Ross Longmuir,he was very patient with me and my limited computer prowess, he was always available,and very professional,thanks Ross.”

Helpful Report

Posted 8 years ago

Hello Gerald and thanks for taking the time to leave your review, it means a lot to us. We're sure Ross will be delighted to hear your feedback. We hope you are enjoying the new car. Happy Motoring, FVL

Posted 8 years ago

“Helpful and responsive”

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Posted 8 years ago

“Very quick and smooth process - start to finish”

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Posted 8 years ago

Hello Greg and thanks for sharing your feedback online. We are delighted to hear that things went smoothly for you. We hope the new car is doing what you need it to! Happy Motoring, FVL

Posted 8 years ago

“Great service and communication.”

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Posted 8 years ago

Hello Tracy and thanks for your review, it means a lot to us. We hope the new car is looking after you! Happy Motoring, FVL

Posted 8 years ago

“Great customer service, very personal and friendly approach. Communication was clear and frequent. I felt everything was dealt with quickly and efficiently at every stage of the process. This is my third car with FVL. great team!”

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Posted 8 years ago

“Excellent service and constant communication”

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Posted 8 years ago

Hello Douglas and thanks for your kind review and for choosing First Vehicle Leasing! We are glad to hear that you enjoyed the service and we hope the new car is looking after you! Happy Motoring, FVL

Posted 8 years ago

“Since my first call I spoke to John Gallagher who answered all my questions. He was very polite and professional. Many thanks John Lyle”

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Posted 8 years ago

“Friendly efficient service from start to completion”

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Posted 8 years ago

Hello Francis and thank you for your kind review! We hope the new car is looking after you well! Happy Motoring, FVL

Posted 8 years ago

“Everything from collection to dropping of new car went to plan. Excellent service.”

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Posted 8 years ago

“Made everything easy with no issues”

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Posted 8 years ago

Hello Lynne and thanks for your sharing your feedback online. We hope the new car is going well! Happy Motoring, FVL

Posted 8 years ago

“Being kept in touch with our things was going with my new car”

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Posted 8 years ago

“Everything was made very easy and everything explained in full.”

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Posted 8 years ago

“Friendly staff .great communication .no hassles .brilliant”

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Posted 8 years ago

Hello Craig and thanks for leaving your review! We are delighted by your comments! We hope your new car is looking after you well. Happy Motoring, FVL

Posted 8 years ago

“Efficient, friendly and good value for money”

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Posted 8 years ago

“Very happy with the service from the team and the constant updates on delivery”

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Posted 8 years ago

Hi Rose and thanks for your glowing review! It means a lot to us. We hope the new car is treating you well and doing what you need it to. Happy Motoring, FVL

Posted 8 years ago

“Excellent sawevice from Peter Shelly”

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Posted 8 years ago

“very easy to use site to make decisions and the staff are friendly but do a very good job, they will either deal with your situation or make sure someone will contact you so that all is sorted from choosing a car to returning. You are given a call when your car is dropped off or picked up which means you are not waiting around all day.”

Helpful Report

Posted 8 years ago

Hello Margaret and thanks for taking the time to share your feedback. It's very much appreciated. We hope the new car looking after you well! Happy Motoring, FVL.

Posted 8 years ago

“Alan and Clare who I dealt with were very helpful”

Helpful Report

Posted 8 years ago

Hello Nicola and thanks so much for your positive feedback! We'll be sure and let Alan and Clare know about your comments, they will be delighted we're sure. Happy Motoring, FVL

Posted 8 years ago

“The service & customer care is faultless, however we wish we’d chosen the more pokier version of Clio as we feel we’ve come down a notch from the Seat Ibiza we’ve just given back.”

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Posted 8 years ago

“They made an effort to match a vehicle price that another company were offering to enable me to stay using first vehicle”

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Posted 8 years ago

Hello Alan, Thanks for sharing your feedback online for us, it means a great deal. We hope the new car is doing what you need it to. Happy Motoring! FVL

Posted 8 years ago

First Vehicle Leasing is rated 4.8 based on 1,556 reviews