First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,556 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,556 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the admin team and customer service team very helpful and efficient.”

Helpful Report

Posted 9 years ago

Hello and thanks for sharing your feedback. We hope you are enjoying the new car. Happy Motoring, FVL.

Posted 9 years ago

“The service was very good, I was advised at every stage of the process, so always knew we were on track.”

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Posted 9 years ago

“Hassle free”

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Posted 9 years ago

“Quick efficient service. Car delivered in less than 2 weeks from quote.”

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Posted 9 years ago

Hello Lee and thanks for sharing your feedback! We are glad to hear that we could turn car around quickly for you in an efficient manner! We hope you are now enjoying the car! Happy Motoring, FVL!

Posted 9 years ago

“Talked me through the process and made the decision to lease very easy”

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Posted 9 years ago

Hello Lynn and thank you for taking the time to leave your feedback! It's always excellent to hear what customers enjoy about our service as it helps us build on our customer service moving forward. We hope you are enjoying the new car and hope to hear from you again in the future. Happy Motoring, FVL!

Posted 9 years ago

“Excellent customer service and were always there when I asked any questions”

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Posted 9 years ago

Hello and thanks for taking the time to leave your feedback. We hope you are enjoying the new car. Happy Motoring, FVL!

Posted 9 years ago

“Very helpful and efficient. First class from start to finish, would recommend.”

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Posted 9 years ago

Hello and thank your for your kind review. We are delighted to hear that you enjoyed the experience and we hope you are now enjoying your new leased car. Happy Motoring! FVL

Posted 9 years ago

“Efficient and helpful staff”

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Posted 9 years ago

“You’d have been fantastic really happy with yous”

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Posted 9 years ago

“FVL offered a range of prices and packages on a few cars I was considering. I felt confident I could get what I was looking for at FVL.”

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Posted 9 years ago

Hello Frank and thanks for sharing your feedback, it's very much appricated. We hope you are now enjoy the new car and we hope to hear from you again in the future! Happy Motoring! FVL

Posted 9 years ago

“Very easy process. Friendly helpful staff”

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Posted 9 years ago

“very easy to deal with. would happily recommend”

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Posted 9 years ago

“Couldn't believe how easy and hassle free it was from start to finish!”

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Posted 9 years ago

Hi Craig and thanks for taking the time to leave your review! It means a great deal to us to recieve such great feedback. We hope you are enjoying the new car. Happy Motoring! FVL.

Posted 9 years ago

“Good contact help/support through process”

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Posted 9 years ago

Hello Linda. Thanks for your kind review. We hope the new car is doing everything you need it to do (and hopefully more!). Happy Motoring. FVL

Posted 9 years ago

“Excellent responsive customer service - nothing was too much trouble. Always very polite and helpful and went out of their way to help.”

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Posted 9 years ago

Hello Elizabeth and thanks so much for taking the time to share such fantastic feedback. We are delighted to hear that you found the service responsive and polite! We hope you are enjoying your new car. Happy Motoring, FVL.

Posted 9 years ago

“Very good service and very competitive on price.”

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Posted 9 years ago

“Prompt responses and every question answered”

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Posted 9 years ago

Hello rob and thanks for sharing your feedback! We hope you are enjoying the new car so far. Happy Motoring! FVL

Posted 9 years ago

“The whole process was fast and smooth, really impressed. Alan Rafferty was really great to deal with and very helpful.”

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Posted 9 years ago

Hello Adam and thanks for taking the time to write your review. We are happy to hear to that you are impressed with the service. We also hope you are now enjoying the new car just as much! Thanks again and happy motoring! FVL

Posted 9 years ago

“Pleasant,knowledgeable and efficient staff.”

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Posted 9 years ago

Hello James and thanks so much for sharing your feedback. We hope you are now enjoying your new car and if we can do anything further for you we are only a phone call away. Happy motoring! FVL

Posted 9 years ago

“All aspects of leasing the vehicle was done quickly and with no fuss. Very professional.”

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Posted 9 years ago

Hi Dave and thanks so much for sharing your feedback. We hope you are enjoying your new car. Happy Motoring, FVL

Posted 9 years ago

First Vehicle Leasing is rated 4.8 based on 1,556 reviews