First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,554 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service kept informed of when car would arrive”

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Posted 8 years ago

“Efficient, patience, fantastic service”

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Posted 8 years ago

“Very efficient and keep you informed all along the way”

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Posted 8 years ago

Hello Alan and thanks very much for taking the time to leave your feedback. We are happy to hear you enjoyed the experience and we hope you are enjoying your new car! Happy Motoring, FVL.

Posted 8 years ago

“Courteous and thoughtful service, totally professional.”

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Posted 8 years ago

Hello Arthur and thank you so much for your review. It means a great deal to the team here at FVL and we of course hope you enjoy your new car. Happy Motoring! FVL.

Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Second time round with FVL no hassle whatsoever,Gerald and the girls are so helpful n knowledgeable,great service all round”

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Posted 8 years ago

Hi Lynn, We will pass on your kind feedback to the team as they will be delighted to hear it. It goes without saying that we hope you enjoy the new car and hope to hear from you for your next one, if you don't hear from us first! Happy Motoring, FVL.

Posted 8 years ago

“First class Ross was very patient with me and all went smoothly Only problem was car arrived with paint chip on bonnet Customer Services at FVL contacted Dealership now waiting for car to go in for repair, not good for a brand new car but these things happen. Dislike me having to pay for repair then submit invoice to get reimbursed.”

First Vehicle Leasing 5 star review on 17th August 2017

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Posted 8 years ago

Hi Alan and thanks for your kind review. We are sorry to hear about the stone chip and have organised the body shop to invoice BMW directly for you to save you having to pay out. We hope this rectifies things for you. Then you can get back to enjoying your new BMW! Happy motoring, FVL.

Posted 8 years ago

“Good quick service and helpful staff.”

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Posted 8 years ago

Hi and thanks very much for your kind feedback and your 5 star review. It means a lot to everyone at FVL! We hope you enjoy your new car. Happy Motoring, FVL.

Posted 8 years ago

“My first time leasing a car the process was made simple with a very competitive price wth a no pressure quotation I was kept fully informed from placing my order to delivery. .my Audi A4 S Line.. is perfect thankyou”

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Posted 8 years ago

Hello Spencer and thank you for taking the time to leave your feedback. We are glad to hear that you chose First Vehicle Leasing for your first car lease and we hope you chose us again in the future! It's also great to hear that you are happy with your new Audi, we're sure it will be lovely. Happy Motoring, FVL.

Posted 8 years ago

“Great service! Car was parked outside my house within 2 weeks of ordering.”

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Posted 8 years ago

Hello Christopher, Thank you for the glowing 5 Star review! We are really glad to hear the process was speedy for you! Happy Motoring, FVL

Posted 8 years ago

“Easy to use”

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Posted 8 years ago

“Very efficient service. Kept me up to date at all times on the progress of my new vehicle.”

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Posted 8 years ago

Hello! Thank you for your kind review, we're glad to hear that you enjoyed the process and we hope your enjoying your new car. Happy Motoring! FVL

Posted 8 years ago

“very competitive pricing good communication/friendly staff phone calls/emails get an immediate response What more can you ask for?!?”

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Posted 8 years ago

Hello Daniel and thanks for your glowing report! It means a great deal to us to hear such positive feedback. Hopefully you are enjoying your new car! Happy Motoring, FVL.

Posted 8 years ago

“I've used them for a few cars not and wouldn't use anywhere else”

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Posted 8 years ago

Hello and thanks for your lovely comments they are very much appreciated. We hope you enjoy your new car! Happy Motoring, FVL!

Posted 8 years ago

“Professionalism, perfect reactivity and kindness of the team”

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Posted 8 years ago

Hello Géraud and thank you for your fantastic review. We do appreciate you taking the time to leave your feedback and we hope you are enjoying the new car! Happy Motoring, FVL.

Posted 8 years ago

“Great service from the start, throughly satisfied and would (and have done) highly recommend”

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Posted 8 years ago

Hi and thanks for your kind review. We are delighted to hear that you are thoroughly satisfied with the service and would recommend us! It means a great deal. Lastly we of course hope that the car is doing everything you need it to and more! Happy Motoring, FVL.

Posted 8 years ago

“This was a smooth transaction and everyone was courteous and helpful.”

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Posted 8 years ago

Hello and thanks for sharing your experience on-line. We hope you are enjoy the new car! Happy Motoring, FVL.

Posted 8 years ago

“Everything was completed as informed”

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Posted 8 years ago

“very efficient service and explanations at all times”

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Posted 8 years ago

Hi Sharon and thanks for your wonderful 5 Star review! We now hope you are enjoying your new leased car. Happy motoring, FVL!

Posted 8 years ago

“Outstanding Service”

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Posted 8 years ago

First Vehicle Leasing is rated 4.8 based on 1,554 reviews