First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,554 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vehicle was delivered on time no problems”

Helpful Report

Posted 7 years ago

Hello Alan and thanks for sharing your feedback. We appreciate you taking the time to do this and hope you are enjoying the new car! Happy Motoring, FVL.

Posted 7 years ago

“Very simple fast and efficient and absolute breeze to deal with”

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Posted 7 years ago

Hello John, Thanks so much for your kind review, we're glad you found the service easy and breezy. We hope you are enjoying your new car and it's doing everything you need it to do! Happy Motoring, FVL.

Posted 7 years ago

“Very straight forward buying process and very helpful and friendly service”

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Posted 7 years ago

“Very friendly very helpful”

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Posted 7 years ago

Thanks Christopher! We hope you are now enjoying your new car! Happy Motoring! FVL

Posted 7 years ago

“Customer Care is excellent, quick response, extremely helpful”

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Posted 7 years ago

“Prompt replies to queries”

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Posted 7 years ago

“Very fast and freindly”

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Posted 7 years ago

“From the first initial enquiry until the delivery of the car, the service has been very good.”

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Posted 8 years ago

Hello and thanks for taking the time to share your experience. We are delighted to hear that you enjoyed the process. Lastly of course we hope the new car is going well and doing everything you need it to do! Happy Motoring, FVL.

Posted 8 years ago

“Everything went like clockwork”

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Posted 8 years ago

Hello Mike and thanks for sharing your feedback. We hope you are now enjoy your new car! Happy Motoring, FVL.

Posted 8 years ago

“Excellent customer service, very helpful and very professional.”

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Posted 8 years ago

“Simple and effective process to order and receive the new car”

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Posted 8 years ago

“Delivery on time & very happy with car”

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Posted 8 years ago

“Excellent communication from the beginning and never felt under pressure to continure with the application”

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Posted 8 years ago

Hello Rachel and thanks for your 5 Star Review! We hope you are enjoying your new car! Happy Motoring, FVL

Posted 8 years ago

“Great communication and very polite,helpful and kept us updated at all times The car is a beaut 👌🤙🔥😻”

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Posted 8 years ago

Hello Stuart and thanks very much for your fantastic review! We are happy to hear you enjoyed the experience and that you are delighted with the car. Happy motoring, FVL.

Posted 8 years ago

“Second time using FVL and can honestly say totally hassle free,Gerald and the girls kept me informed on all processes through out both my leases can't recommend enough”

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Posted 8 years ago

Hello Lynn and thank you for your glowing review! Thanks for coming back and using us again. We hope you enjoy the new car! Happy Motoring! FVL

Posted 8 years ago

“Very fast service and always keep me up to date”

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Posted 8 years ago

Happy Friday Justin. We hope you are enjoying the new car and thanks for your sharing your feedback! Happy Motoring, FVL.

Posted 8 years ago

“From start to finish the process was very easy and my account manager Duncan was happy to help with my questions. The car arrived yesterday and I am delighted with it.”

First Vehicle Leasing 5 star review on 30th August 2017

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Posted 8 years ago

Hello Laura and thank you for sharing your experience! It means a lot to us. Your new Mercedes looks absolutely stunning so thanks for taking the time to upload your images! Enjoy your new car and happy motoring, FVL.

Posted 8 years ago

“Excellent communication throughout, first class after sales service,”

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Posted 8 years ago

Hello Ian and thank you for taking the time to write a review. We are happy to hear your enjoyed the experience and we hope that you are now enjoying your new car! Happy Motoring, FVL.

Posted 8 years ago

“ecstatic!!”

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Posted 8 years ago

Hello! Excellent! We're ecstatic that you are ecstatic! And needless to say that we hope you enjoy your new car just as much! Happy Motoring! FVL

Posted 8 years ago

“Everyone was very helpful and made the fully experience pain free. I woudl be happy to recommend FVL based on my experience so far.”

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Posted 8 years ago

Hello and thanks for taking the time to leave your feedback, we really appreciate it! Happy Motoring, FVL.

Posted 8 years ago

First Vehicle Leasing is rated 4.8 based on 1,554 reviews