First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,556 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,556 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“David Cochrane was extremely helpful and kept great communication making a lot of effort to get me the car we wanted despite problems and me changing my mind several times. Customer service really excellent.”

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Posted 7 years ago

“Fast process and great customer care”

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Posted 7 years ago

Hi Mo and thank you for leaving your review! Happy Motoring, FVL

Posted 7 years ago

“Excellent Car Selection at better prices than rivals”

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Posted 7 years ago

Hello Harminder, Thanks so much for sharing your feedback it means a great deal. We hope the car is doing what you need it to and hopefully a bit more besides! Happy Motoring, FVL

Posted 7 years ago

“Kept in contact throughout process. Very quick and efficient transaction”

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Posted 7 years ago

Hello Tracy and thank you for taking the time to leave your review. We are happy to hear you found the transaction efficient and hope you are now we enjoying the new car! Happy Motoring, FVL

Posted 7 years ago

“Superb service, fvl are very efficient and offer excellent prices”

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Posted 7 years ago

Thanks for the kind feedback Steve! We hope the new car is looking after you well! Happy Motoring, FVL

Posted 7 years ago

“David Cochrane went out of his way to get me the car we wanted and on time despite several problems and me changing my mind several times. Very impressed.”

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Posted 7 years ago

“A friendly service”

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Posted 7 years ago

“Very efficient and helpful throughout the whole process.”

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Posted 7 years ago

Hello Roger and thanks for sharing your feedback online, it's very much appreciated! We hope the new car is looking after you well. Happy Motoring, FVL

Posted 7 years ago

“efficient service”

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Posted 7 years ago

“Really easy to deal with. Efficient and car arrived in time.”

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Posted 7 years ago

“Great support from start to finish. Ross Longmuir in particular was on hand to answer any questions.”

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Posted 7 years ago

“Duncan at FVL was incredibly helpful and the process of changing my old lease car to the new lease car was made very easy...”

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Posted 7 years ago

Hello James and thanks for your taking the time to share your feedback. We are delighted to hear that you found the process and easy one and that Duncan looked after you, he'll be happy to hear about the feedback. Happy Motoring, FVL

Posted 7 years ago

“Really simple automated process & really knowledgeable staff”

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Posted 7 years ago

Hi Claire, Thanks very much for leaving your review. We hope the new car is looking after you. Happy Motoring, FVL

Posted 7 years ago

“The car was a good price and was delivered on time. Helpful staff at point of ordering.”

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Posted 7 years ago

Hello Barbara and thank you for sharing your review, that's great. We hope the new car is looking after you well! Happy Motoring, FVL

Posted 7 years ago

“David Martin has been excellent for both my business and personal hires.”

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Posted 7 years ago

Hello Graham and thanks for taking the time to share your feedback. David will be happy to hear about the review. We hope the latest addition is doing what you need it to and probably a lot more besides. Happy Motoring, FVL

Posted 7 years ago

“Great customer service from Tony. Kept up to date and felt a valued customer.”

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Posted 7 years ago

“Everything went to plan and on time”

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Posted 7 years ago

“Really good service and happy to help with any queries!”

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Posted 7 years ago

“Good customer service, and after a price comparison, they were able to better the price I'd been quoted elsewhere. Very pleased with FVL.”

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Posted 7 years ago

Hi Daniel, Thanks for taking the time to leave your review and thanks for giving us the opportunity to beat your best quote! Something we would always like the chance at doing! Delighted to hear that you now have your nice new car also, enjoy. Happy Motoring, FVL

Posted 7 years ago

“Great customer service, excellent delivery.”

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Posted 7 years ago

First Vehicle Leasing is rated 4.8 based on 1,556 reviews