First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,554 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service”

Helpful Report

Posted 6 years ago

“From the first contact with Peter Sherry, all my questions were answered and once confirming I wished to order a car from you communication was good, the car was delivered as arranged and I am very pleased with it. Lex have not been as good at responding to communication, I am still waiting for a response to an email I sent to them last week asking about documentation for taking the car to Europe.”

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Posted 6 years ago

“This is my third car contract through First Vehicle Leasing. They are always quick to respond, have good knowledge of all products and are friendly and helpful.”

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Posted 6 years ago

“Very good deal. Good communication and fast delivery Many many thanks to the FVL team”

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Posted 6 years ago

“Used them before and they never let you down”

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Posted 6 years ago

“Easy to deal with. Friendly and efficient. Nothing ever seemed like too much trouble.”

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Posted 6 years ago

“Simple and easy and friendly staff”

First Vehicle Leasing 4 star review on 30th March 2019

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Posted 6 years ago

Thank you for your kinds work Adrian. We're pleased to hear that you found our service simple and easy to use, we look forward to our friendly staff assisting you again with any further vehicles you require in the future. Happy motoring from all at FVL!

Posted 6 years ago

“Excellent service, all went smooth as promised. collection and delivery all in the same day. first class service”

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Posted 6 years ago

Thank you for your review Tim. We're delighted all went as promised and the service received was first class which we aim to deliver on a daily basis! Enjoy your new vehicle and happy motoring from all at FVL!

Posted 6 years ago

“I recently took out a lease with FVL..for a Nissan Qashqai,I found the staff extremely helpful,the car is delivered to your home...the person delivering the vehicle spends time with you and explains how everything works on the vehicle..”

Helpful Report

Posted 6 years ago

Thank you for your review David, we're pleased to hear our staff were extremely helpful and the delivery of your new vehicle was a good experience for you. Enjoy your new vehicle and we look forward to assisting you again in the future at FVL!

Posted 6 years ago

“First class service simple process Very professional from start to finish.”

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Posted 6 years ago

“Seamless service from start to finish.”

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Posted 6 years ago

“Friendly helpful staff, everything done via email & phone, quick decision car delivered within 2 weeks Great service would definitely recommend”

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Posted 6 years ago

Thank you for your kind review! We are delighted you would definitely recommend us & are happy with the overall service received from our staff, we do aim to please! Happy Motoring! FVL

Posted 6 years ago

“Easily contactable and friendly staff”

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Posted 6 years ago

“Fast super service from start to finish Defo recommendations Thanks You”

First Vehicle Leasing 5 star review on 25th March 2019

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Posted 6 years ago

“all Staff who dealt with my query were extremely helpful. Excellent communication and knowledge. Prompt replies. Felt very reassured and supported all the way from the very first minute. They put me at ease and never felt pressured or rushed to make decision. I was given plenty of time to reach my decision.”

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Posted 6 years ago

Hello Dr Hamad and thanks for taking the time to share your feedback, it's very much appreciated. We are delighted to hear that you enjoyed the service and hope the new car is looking after you well. Happy Motoring, FVL

Posted 6 years ago

“Very pleased with the service given to me”

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Posted 6 years ago

“I got a new car”

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Posted 6 years ago

“No problems or hassle throughout my experience car was delivered o n time Frazer done well”

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Posted 6 years ago

Hello Allan and thank you for your glowing review! We're happy to hear that you had a hassle free experience! We hope the new car is looking after you. Happy Motoring, FVL

Posted 6 years ago

“Keira was absolutely amazing from start to finish and went out her way to get me my perfect car. Communication was constant throughout and any issues we had she resolved promptly. Great service and I love my car 🙂”

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Posted 6 years ago

Hello Naseem, Glowing praise indeed! Thanks so much for taking the time to share your feedback, it's very welcome! We hope the new car is going well and hope to welcome you back should you require another! Happy Motoring, FVL