“The cost of this trip did not reflect the quality of the accommodations or the excursions provided. I booked the Southern Italy trip and paid to upgrade to a single room. At the first hotel, every Flash Pack guest who had booked a single room was placed in a basement-level room that was outdated and had no air conditioning. Many of us felt the rooms were unacceptable and ended up paying an additional €400 out of pocket for a suitable room.
The second hotel was also disappointing. The property felt dated, the beds were old and uncomfortable, and it lacked the level of quality and luxury that had been advertised.
The excursions also failed to meet expectations. We were told we would have a private boat tour, but the boat was extremely small, everyone was packed shoulder-to-shoulder, and there were additional passengers onboard who were not part of the Flash Pack group. That did not feel like the private experience we had paid for.
Overall, I was very disappointed given the amount of money spent on this trip. The accommodations and excursions did not provide the value that was promised, and I cannot recommend this experience based on what I received.”
“Way overpriced for the services provided. We stayed at 3-star hotels for 8 nights and (1) 4-star hotel for 1 night. The group meals were horrendous and I wish I had the option to pay for decent food since I’m on vacation and don’t feel like eating like a college student again. Tours were early a nonstop! Not enough downtime. I would not do another trip with Flash Pack after the terrible experience I had on the “Mexico in Color trip during Christmas week. I was beyond disappointed since they market themselves as an upper class group tour, which it is NOT!”
