Flava Reviews

Name: Flava
Rating: 4.49

4.5 Rating 7,548 Reviews

87 %

of reviewers recommend Flava

Company Reviews

Questions

Metrics

4.5

Based on 7,548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0370 7779957

Email:

info@flava.co.uk

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Kane

Tremblay Gagnon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really bad company. Scam scam scam . They only sent me half of my order then charged me £29.99 extra ontop of my bill. Absolutely disgusting company. Why are these people still allowed to get away with it.”

Helpful Report

Posted 4 years ago

“I was told your a scam and if any money comes out my account I'll inform the police and my bank”

Helpful Report

Posted 4 years ago

“I ordered my food and had a mini statement stating that approximately £10.00 would be deducted from my bank account every week for four weeks starting on 12th July 2021. I checked my bank statement online on Friday 8th July 2021 to discover that £29.99 had been taken by you. I attempted to ring 3 times, but your customer services number rings twice and then there is silence. I will not be recommending your company to anyone. This is possibly the worst customer service that I have ever received.”

Helpful Report

Posted 4 years ago

“Flava are robbing b******s asking when payment schedules and going behind my back and taking 2 payments in 2 days absolute disgrace, contacted flava and so called woman named (Beth) was rude as hell and no help at all, disgusting. Some of the food was expired will never use them again. Theiving w*****s you will be hearing from trading standards but if you flava put the payment that you took off me back into my account then I may not go ahead with T.Standards”

Helpful Report

Posted 4 years ago

“Stay away from this company as they scam you and contacting customer service is a waste of time as they never respond .. I first put my order in three weeks.ago and they never took payment..I emailed customer service and asked them to take payment that same day ..I had no response from them what so ever and I just thought that was the end of that but I had a major shock today when I went shopping and my card got decline and I knew I had money in my account as I always make sure I have money for weekend for when I see my boy but I had to take him home today as I could not feed him as Flava took my last money and made me overdrawn ..I had no emails telling me they was taking money ..they ask u a date when u order when they can take money but they just helped there self today ..they ruined my weekend with my boy .I have no food all weekend and will now starve and I'm disabled ...I try contacting them and nothing ...I will be taking legal action due to the stress and theft of my money ..I've seen other reviews about them taking £30 pounds but I not seen this on there site ..it claims there are no fees etc and I'm sure if a judge went on the site he would agree with me that they trick u and it's a scam...I want my money back this weekend because if I starve because of u then I will contact all the papers and my local mp and I will review every platform daily ..u should compensate me aswell..give me my money or give me my original order this weekend and u can put things right ...”

Helpful Report

Posted 4 years ago

“SCAM SCAM, PLEASE AVOID THIS COMPANY. FRAUD SHOPPING? PLEASE DO NOT USE THIS GROCERY COMPANY. I wasn't aware that this company will need to charge £29 for membership fee?? **You should state it clear FRONT OF YOUR WEB-PAGE THAT THERE WILL BE A MEMBERSHIP FEES, I haven't even purchase anything and you are trying to charge my card? Ridiculous robbery!! Your organisation should be reported to trading standard.”

Helpful Report

Posted 4 years ago

“Take first payment then don't send food then still take extra £29.99 for subscription service I didn't even subscribe to, refuse to return money complete scam, they offer to pay for good reveiw”

Helpful Report

Posted 4 years ago

“Out of date food!!!!”

Helpful Report

Posted 4 years ago

“Fake!! I shouldn't even give 1 star. Its a scam, do not fall for it”

Helpful Report

Posted 4 years ago

“How to time being a customer of yours sign in details that people sign into the actually where to turn being a customer of yours do that people phone to their accounts not send me any more emails I'm not interested anymore”

Helpful Report

Posted 4 years ago

“I have try to get shopping from you ii have got nothing i try to do it on line ifil in your form over and over again and nothing is happening let me do it over the phone or you have t sort something out that all i Sent from my Huawei phone Sent got to say at this moment”

Helpful Report

Posted 4 years ago

“Rubbish do not fall for the 1p deal, you end up paying it back in the £30 PER MONTH subscripton fees”

Helpful Report

Posted 4 years ago

“Buy now but you have to pay now then pay abit extra later then some more and a £30 a month fee for over priced cheap foods you can buy from the corner shop. Keep it local guys!”

Helpful Report

Posted 4 years ago

“Bragged about being able to buy now pay later but then says delivery on receipt of first payment installment”

Helpful Report

Posted 4 years ago

“Tthe dates have been rubbed off!!! CON”

Helpful Report

Posted 4 years ago

“Took to small claims court and got all my money back plus compensation. Message me and I'll tell you how”

Helpful Report

Posted 4 years ago

“i ordered a firepit from catologue, next thing get email saying i have account with online food supermarket and payment of £29.99 will be taken from my account tryed to get into site using link on email but saying there is no site ,cant get back into catologue what is going on ,looks like a scam”

Helpful Report

Posted 4 years ago

“Did not pay me for my positive review”

Helpful Report

Posted 4 years ago

“Bad quality food, sily prices. Do not use”

Helpful Report

Posted 4 years ago

“package didn't arrive , customer care just ignore any request for help advising we will get back to you ... they never do .will have to cancel payments via the bank due to no help from flava”

Helpful Report

Posted 4 years ago

Flava is rated 4.5 based on 7,548 reviews