“(Shouldn't even get a one star as you did nothing). Went into Flight Centre Wimbledon on Thursday and gave sales person my dates to travel Singapore/Perth//Auckland and back to UK via Singapore, and asked him to email flights and accommodation details to me. Sales person sent me email at end of same day saying he hadn't completed the task but would get back to me two days later as he was on leave the next day. When no reply received on Saturday I emailed again asking for information - no reply. I went ahead and booked my flights via Sky Scanner (Carlton Leisure) who were brilliant. It is now Tuesday and still no response received from Flight Centre Wimbledon. Great way to run a business:-)”
“I have used the Flight Centre on many occasions and they have NEVER failed to get me the best flights and hotels. On this particular occasion I was looking for a flight to St.Louis. I looked on other sites and the costs and times were not great. I looked on the Flight Centre website and they were better but still not quite what I was looking for so I decided to call and see what they could offer. I spoke to a lovely lady called Kelly Warden who looked at all options and took into consideration my requirements. She called me back within 5 minutes and not only found me the times and flights that I wanted but also £200 cheaper than I had seen anywhere else. As always, a fantastic service from Kelly and Flight Centre team. I can't recommend them enough.”
“I usually book my own flights but, on this occasion, I used Flight Centre. The flights were the same price as if I had booked them on my own. I am flying Edinburgh to Phoenix in December and was originally travelling via Dallas with a 2 hour stop over. Due to a flight change by American Airlines, that 2 hours was increased to 6. I still didn't think this was too bad but we do have two small children and the journey was going to be longer. Flight Centre arranged with the airline for us to be upgraded for free to the direct flight - fantastic! Thank you Flight Centre. Had I booked the flights on my own, I figure there would have been no chance of me getting this so from now on I will be using Flight Centre for any long haul flights.”
