“I am thankful and speak high of Mr. Austin for guiding me through the process of ticket booking to Washington. I was also offered a good discount on the spot. Thanks for all you did.”
“I must appreciate that Flight Trotters has a transparent communication process. Day or night, whenever I called them on their phone line, was responded by either Kevin or Stanley. All my queries related to flight booking to Ireland were resolved efficiently.”
“I appreciate the customer support service offered by Flight Trotters. It was second to none. One of the customer support agents named Sidney seemed angle to me. She worked out my refunds and vied my case with Turkish Airlines. Super Ms. Sidney! You deserve more than just words.”
“I am thankful and speak high of Mr. Austin for guiding me through the process of ticket booking to Washington. I was also offered a good discount on the spot. Thanks for all you did.”
“Flight Trotters issued my ticket to New York from London, Heathrow. Kevin offered me a low-cost ticket and as a result of which I could travel on a budget. All praise to you Mr. Kevin.”
“Flight Trotters completed my ticket refund process within 24 Hours, and I would say this was a superb job. Kevin at Flight Trotters made my day. He arranged my refunds nicely and systematically. Kevin you gave a good shot. Regards”
“I hail the extra efforts put forth by Renz for cancelling my air ticket and reissuing it on the same date. Only his efforts helped me to catch the flight to London for a long awaited family reunion. Thanks Flight Trotters and special recommendation for Renz!”
“I had a wonderful experience with Flight Trotters and my flight booking was quick. I would rather say it was a smooth sailing for me. Sidney is a pure pro, and she was quite friendly in nature through entire booking process.”
“SCAMMERS!!! SCAMMERS!!! SCAMMERS!!! Too bad there is no 0 star rating; that's what they deserve. I was using Jetcost and was redirected to their site. They want you to pay extra for the return ticket, claiming you are on standby and knowing that you'll have no choice other than accept. Never do business with them; it's a shame to steal money from honest people. This company should be shut down.”
“Scammers scammers Scammers!!!! They will ask you for more money once they took the money from you and they don't refund you if you didn't accept to pay the amount that they told you to pay, I never seen such a scam, don't buy ticket from them flighttrotters and click2book belongs to the same company scammers”
“Arnaque! Ils demandent toujours plus et change votre vol initial pour un moins bon supposément parce qu'ils ont surbookés. J'ai pu me faire rembourser par ma carte de crédit, mais seulement après un processus long et pénible. Par chance (!?) le vol a été annulé dû à la pandémie, et j'ai communiqué avec la compagnie d'aviation (delta) pour qu'ils remboursent, mais le remboursement a été fait à flightcrosseur. Flightcrosseur m'ont promis de me rembourser, mais moins des "frais". Jamais eu de nouvelles par la suite de leur part. Après avoir envoyé la preuve de cela, la compagnie de carte de crédit m'a fait une rétrofacturation. Ne jamais faire affaire avec eux, passer par une agence de voyage titulaire d’un permis de l’Office de la protection du consommateur ou directement avec la compagnie aérienne !!!”
“BEWARE, THIS IS A BIG SCAM. Do not do business with this company and under no circumstances don't trust its representatives. The good reviews are fake. Don't fall into their trap. That's how these crooks deceive customers. You browse the internet to find the right deal for a plane ticket and you come across the offer of Flight Trotters which is about $50 below the market. You fill out the form and you go to the checkout, at this stage you are given the choice to pay with the debit card free of charge or with the credit card with fees. As you want to save money, you opt for the "Debit" payment, and then my friend, you're made like a rat. A few minutes later, you receive an email asking you to contact one of their agents. You call, and then you are informed that your ticket puts you on a waiting list that you must show up on the day of departure at the airport and the airline can deny you access on board if there is no place. You refuse of course but until then you do not feel the scam yet. The agent offers to review your application and comes back to tell you that to get a ticket in good standing, you would have to add about $300. You refuse and ask to be refunded but the Agent warns you that if you cancel the ticket, you must pay a fee of $150. Now you realize you're done. The company gives you the choice between buying a ticket that is $300 above the market price or paying a $150 penalty. No matter how much you argue, nothing helps. The agent knows that you have no choice since you paid with the debit card and the Bank can do nothing and you have no recourse. Then you voluntarily agree that the company is legally stealing from you. That's my experience, I'm sharing it so these scammers don't rob honest people anymore. So, if you ever browse the internet and come across Flight Trotters, dig as far as you can.”
“SCAMMER !!! SCAMM !!! Mr. Aries Green (Manager) Low price on the internet and then ask for more money. If you refuse and ask for a refund they charge you $ 150 / ticket .... Real thieves ...”
“Bought a ticket from Toronto. Just got scammed. Got a call that should pay extra for the same ticket. Called my airlines - there is not a ticket for my name. Please advise how you handle it?”
““First they will dangle a carrot of unbelievable low cost fares that once you submit payment, your money is virtually all but lost. With exorbitant and unrealistic fees also levied for their services on your credit card. Sound familiar? They follow that up with a phone call to you stating that one of the flights in your itinerary is over booked, therefore to secure the connection flight the consumer must absorb additional questionable costs and the original amount is non refundable. Buyer BEWARE. Legitimate carriers who want your business will always try to make things right by offering to provide a voucher or credit. This was not the case with theses small brained crude con artists. Luckily, when the person on the phone call I got to potentially siphon a $190.00 more from me, I refused. I demanded that he escalate to management. He explained that they wear busy and could not do so then or call me back for that matter. This is where they begun to falter. Do not BUY into their these pressure/stall tactics over the phone either basically holding your trip plans\money in the aggregate and in limbo. They finally mentioned they could take the money themselves off my credit card and sent an email to confirm that I agreed to pay the additional cost. Which is also false. Please know that the email they send is just click bait. IGNORE all correspondence. However I would recommend keeping the messages as they serve as evidence in your favour to prove your case and are best left untampered with. My best advice is to cancel your credit used to perform the transaction. Failing that also report this thinly veiled systemic fraud to the authorities. Trust me when I say that these idiots and I am being polite are on their radar too. I now am working with my credit card company and letter champ to dispute the charges.”
“We booked few flights with FT and it was a good experience as we found the best price as compared to the other travel agents and they were so quick to get the tickets issued and they even helped us in Check in online. We will surely recommend to friends and family.”
“Do not ever, EVER, deal with this company. If lucky, you’ll simply get scammed. If not, you’ll get robbed: losing thousands of dollars and your nerves.
Read below for details.
If you are lucky enough, here is what happens:
You see a listing for very competitive air fares that they offer. Excited about the deal: you book it. You think your trip is now all set and wait for the tickets… But they never come. Instead, one of their agents calls you saying that the seats are “not guaranteed” at this price, that you have to pay extra if you want to have them « guaranteed ». You decide to go on and pay the extra charge to avoid the hassle of searching and rebooking elsewhere. Then... still no tickets. They will eventually call you again saying the price has changed because the airline company raised their rates. You ask for a refund, but the process to get that refund is so overwhelming that you eventually end up paying the extra charge once again.
You finally get your tickets… At an even higher price tag than if you had purchased them directly from the airline company in the first place.
Since you’ve been nervous and stressed out for 3 days due to unpleasant back and forth with the agent, you are now relieved to have your tickets. This is when they start arrassing you to get a good review. Tired and drained due to all the shenanigans, you end up doing it. Hence the few positive reviews they get. Kind of like Stockholm syndrome if you will.
A very well oiled scheme anyway.
I started mentionning that all of this was “if you were lucky” which was the case for a friend of mine. I unfortunately heard about his experience after having my own experience with them.
My experience was much simpler: I paid, never got the tickets, refused to pay the extra money they asked for, they did not refund me… Not a scam, just pure highway robbery.”
“Je vois une publicité crédible alléchante alors je clique tout semble parfait il prennent le paiement mais 10 minutes plus tard je reçois un appel disant que le vol de retour n’est pas accessible alors j’aurais des frais supplémentaires A ce moment je demande d’annuler il me dit que c’est impossible... Que leur site est clair à ce sujet site qu’on ne voit pas quand on réserve !
mon erreur alors Je me sens coincée alors j’approuve les frais supplémentaires.... il me dit dans 2 jours tu auras tes numéros de confirmation les deux jours passent j’ai rien ça traîne pour 10 jours en tout un coup les billets confirmés je vois immédiatement sur le mail que j’aurais pu annuler les premier 24h sans frais et passer ça avec des frais de 150$ ce qui ne m’a jamais été offert alors à mon dernier appel pour annuler le voyage du au corona virus en plus du fait de m’avoir fait arnaqué il me dit clairement qu’une fois que j’ai eu la confirmation c’est trop tard j’aurais du le faire avant ......
quelle arnaque j’ai appris toute une leçon
Je vais vérifier avec ma carte de crédit afin d’avoir un recours et contacter protection du consommateur mais surtout publier sans relâche pour que d’autres ne soit pas victime........”
