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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mr George Hirst
Verified Buyer
“Recipient enjoyed the flowers. Although arrived a day late for a birthday”
Helpful Report
Posted 8 years ago
Dear Mr Hirst, I am very pleased the recipients were pleased with the flowers. I apologise for the slight delay in delivery, Our flowers are sent by First Class Royal Mail post and they are not tracked or recorded in transit unfortunately. Thank you for your custom with FlowersByPost.com
Posted 8 years ago
Mrs Sheila Horner-Glister
Verified Buyer
“The recipients were pleased with the flowers but for the second time I have had to chase the order.”
Helpful Report
Posted 8 years ago
Dear Mrs Horner-Glister, I am very pleased the recipients were pleased with the flowers. I apologise for the slight delay in delivery, Our flowers are sent by First Class Royal Mail post and they are not tracked or recorded in transit unfortunately. Thank you for your custom with FlowersByPost.com
Posted 8 years ago
Mrs Philippa Nunn
Verified Buyer
“Carnations & roses good. Astramaria (can't spell this)poor”
Helpful Report
Posted 8 years ago
MR CHRIS PARKER-SALES
Verified Buyer
“Not exactly happy....I ordered a large bunch of yellow roses for our anniversary. They arrived on time, but only after a couple of days the petals started to go brown, and droop. I rang the company and explained that the flowers did not last very long. The lady I spoke to was very apologetic and said she would send another bunch. Regretfully the new bunch started to go brown again after a couple of days. I have not contacted the company again. The house has had no heating on, they are in a large vase with fresh water, and I would normally expect them to last for a week as least. I suspect they are put in a fridge to keep them from going over, but bringing them out and sending them by post means the flowers are too far gone. They should be sent just as the buds are opening. Roses of Lidl and Tesco last here nearly two weeks before we think they should be binned. A pity, as the company acted very quickly and I would seriously think of buying from them again. But not roses.”
Helpful Report
Posted 8 years ago
Dear Mr Parker-Sales, Please accept our sincerest apologies for the condition of both the bouquets of flowers that were received. We do try to ensure at all times that the flowers are of the highest quality. If you would like to get in contact with us through our website or our freephone telephone number, our customer care team will be happy to help resolve this issue. Thank you
Posted 8 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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