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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Angela Raine
Verified Buyer
“My second order of coronations this year. They arrived well packaged and the flowers were just at the stage where they were not fully open. After a few days they were in full bloom and look tremendous. Very pleased. Hopefully they will last as long as the others which was nearly four weeks. Very pleased indeed . I will definitely be buying again.”
Flowers by Post UK Limited 5 star review on 1st April 2024
Helpful Report
Posted 2 years ago
Dear Angela, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Anthea Marr
Verified Buyer
“Very fresh and lovely”
Helpful Report
Posted 2 years ago
Dear Anthea, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Sylvia Handcock
Verified Buyer
“Good service, can recommend.”
Helpful Report
Posted 2 years ago
Dear Sylvia, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Joan Beech
Verified Buyer
“The flowers arrived safely and we are very pleased with them”
Flowers by Post UK Limited 5 star review on 31st March 2024 Flowers by Post UK Limited 5 star review on 31st March 2024
Helpful Report
Posted 2 years ago
Dear Joan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
HEATHER HARDEN
Verified Buyer
“Essy to navigate website and flowers arrived on requested date. Friends were delighted with them and said 'Lovely flowers. Followed instructions and put them in a cool place. They now look stunning and smell lovely.' Thank you 'Flowers by post'. The photo they sent confirms above, they did look lovely”
Helpful Report
Posted 2 years ago
Dear Heather, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Linda Kibbey
Verified Buyer
“Recipients were delighted with flowers & said they were in very good condition on arrival.”
Helpful Report
Posted 2 years ago
Dear Linda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Jacqueline Kramer
Verified Buyer
“I ordered 2.bunches of flowers for my daughter and granddaughter for Easter. Bunches very sparce and could have had a bit more greenery. My daughter's bunch was thrown over the fence by royal mail luckily they weren't damaged. Not sure I would use this company again”
Helpful Report
Posted 2 years ago
Dear Jacqueline, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Patrick Webster
Verified Buyer
“good online choice, clear instructions/descriptions, delivery as promised. Value for money.”
Helpful Report
Posted 2 years ago
Dear Patrick, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Andrew Denyard
Verified Buyer
“Have used Flowers by Post on several occasions and all orders have been on time and flowers in excellent condition. No hesitation in using again”
Helpful Report
Posted 2 years ago
Dear Andrew, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Pauline Campbell
Verified Buyer
“Very good value for money. Consistently quality flowers and reliable service.”
Helpful Report
Posted 2 years ago
Dear Pauline, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Geraldine Mussell
Verified Buyer
“Flowers arrived on time and were much appreciated, therefore satisfactory service.”
Helpful Report
Posted 2 years ago
Dear Geraldine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mary Keightley
Verified Buyer
“The receiver was thrilled with flowers. Fresh and lovely. Thank you”
Helpful Report
Posted 2 years ago
Dear Mary, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mohammed Omar Riaz
Verified Buyer
“I'm thrilled to share my review of the stunning blue and pink orchids I received for Mother's Day. The orchids themselves were absolutely breathtaking - a gorgeous display of colors that truly lit up the room. However, what really made this experience stand out was the customer service. I encountered a small issue with my initial order, but Simon, the Director, was exceptional in his response. His dedication to customer satisfaction shone through as he went above and beyond to resolve the matter, turning a potential disappointment into a highly positive experience. His approach was not just professional, but also genuinely caring, which made all the difference. I'm deeply impressed with the level of attention and service provided. It's not just about the beautiful orchids, which were, of course, a delight, but the overall experience that has left a lasting impression on me. Kudos to the team, and a special thank you to Simon for his outstanding service.”
Flowers by Post UK Limited 5 star review on 28th March 2024
Helpful Report
Posted 2 years ago
Dear Omar, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Carol Holland
Verified Buyer
“Recipient was so pleased with plant delivered. Looked just like the photograph”
Helpful Report
Posted 2 years ago
Dear Carol, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Cheryl Martin
Verified Buyer
“Second time of using Flowers by Post. This time it was to celebrate a 50th Anniversary. My friends were delighted with them.”
Helpful Report
Posted 2 years ago
Dear Cheryl, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Christopher Bates
Verified Buyer
“Excellent service and beautiful flowers, much appreciated by the recipient. I have always been pleased with your service and everyone to whom I have sent flowers is always delighted by them.”
Helpful Report
Posted 2 years ago
Dear Christopher, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Beverly Wood
Verified Buyer
“I have always been pleased with Flowers By Post but, this time, it was Royal Mail who failed to deliver the flowers on time. The flowers were eventually received two and a half days after dispatch and the alstromerias had gone floppy. Apparently, the flowers did gradually revive but the delay in delivery must have shortened the flowers life. I have informed F by P about this but have received no response. This means I shall think twice about using this company in future. I don't think they were to blame but they were the company I paid and, therefore, they should accept responsibility. I shall be sorry to use another company because my friends and family have always been delighted with the freshness and longevity of the flowers in the past.”
Helpful Report
Posted 2 years ago
Dear Beverley, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. One of our team members contacted you in reply to your email. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Eileen Charrett
Verified Buyer
“Flowers arrived after a delay caused by a different postal system on the IOM in spite of the delay the flowe were received in good condition and with delight. Thank you”
Helpful Report
Posted 2 years ago
Dear Eileen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Jennifer Williams
Verified Buyer
“I was informed of the dispatching and my order was delivered on the day requested. The recipient was delighted with the flowers, the good condition & wonderful vibrant colours. A great service. Thank you”
Helpful Report
Posted 2 years ago
Dear Jennifer, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Hazel Pike
Verified Buyer
“Flowers lovely as usual”
Helpful Report
Posted 2 years ago
Dear Hazel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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