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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Cynthia Ritchie
Verified Buyer
“Once again beautiful flowers received, the recipient said they were absolutely gorgeous, she was so pleased with them. Never had any doubt they would not be. Very good service as always. Thank you.”
Helpful Report
Posted 2 years ago
Dear Cynthia, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Hazel Pike
Verified Buyer
“I am told the flowers were beautiful and greatly admired”
Helpful Report
Posted 2 years ago
Dear Hazel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Elizabeth Cass
Verified Buyer
“I ordered multi coloured freesias but yellow and white with an odd pink one were delivered. They were pretty but not what I expected. I am assured that the ones in bud will be other colours! Representative from flowers by post was very polite and helpful with my comments.”
Helpful Report
Posted 2 years ago
Dear Elizabeth, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Having looked at your order, I can see you had ordered 15 Heaven Scent Freesias which is our mixed bunch of freesias. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
John Jess
Verified Buyer
“Excellent service as always. Been using hem for years and always expecting service.”
Helpful Report
Posted 2 years ago
Dear John, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Pauline Kerr
Verified Buyer
“This bouquet was sent to my friend as a thankyou, she was very pleased with them .”
Helpful Report
Posted 2 years ago
Dear Pauline, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
John Duckworth
Verified Buyer
“A very effective array, well packaged and delivered on time.”
Helpful Report
Posted 2 years ago
Dear John, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Sue Reynolds
Verified Buyer
“Flowers were delivered on requested date. Recipient was very happy with the quality of the flowers .”
Helpful Report
Posted 2 years ago
Dear Sue, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Brenda Hewitt
Verified Buyer
“Reliable company and lovely freesias (my favourites!) - always appreciated by the recipients. My ‘go to’ online florists. Thank you.”
Helpful Report
Posted 2 years ago
Dear Brenda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Alison Fagg
Verified Buyer
“Living in Cyprus I find it very convenient to use Jersey flower's by post. They are always fresh when received and delivered the day you request. I have never been disappointed either.”
Helpful Report
Posted 2 years ago
Dear Alison, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Jane Norton
Verified Buyer
“Not good I will never use them again. They delivered non smelling freesias, and did not deliver the chocolates I had ordered for mothers, very disappointing .”
Helpful Report
Posted 2 years ago
Dear Jane, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Steve Launt
Verified Buyer
“Fantastic flowers that never fail to delight. The quality and longevity of the flowers are second to none. Always on time, you can rely on Flowers by Post to deliver joy to your loved ones!”
Helpful Report
Posted 2 years ago
Dear Steve, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mike Cundell
Verified Buyer
“Arrrived on time (and ordered during the busiest time of year at short notice). Assume they were as described - mum Mum said she liked them anyway. I don't. I hate flowers. I think she should want metal CD's”
Helpful Report
Posted 2 years ago
Dear Mike, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Barbara Savill
Verified Buyer
“The only thing i can say is i hadn't seen the flowers myself , i do know the person i sent them to was very happy.”
Helpful Report
Posted 2 years ago
Dear Barbara, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Alan Gordon
Verified Buyer
“Unfortunately, the arrival deadline was missed despite me paying extra to ensure a prompt delivery. Furthermore, the bouquet delivered was uninspiring and in no way matched the photograph on the website. I'm afraid I can recommend this service and will not be using it again”
Helpful Report
Posted 2 years ago
Dear Alan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Jackie Lonie
Verified Buyer
“Delivered on time, lovely fresh flowers”
Helpful Report
Posted 2 years ago
Dear Jackie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Linda Molineaux
Verified Buyer
“Always a pleasure to deal with you. Efficient and reliable. Lovely flowers. Greatly appreciated.”
Helpful Report
Posted 2 years ago
Dear Linda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Graham Atherton
Verified Buyer
“Ordered last minute, delivered bang on time. Lovely flowers as usual. My wife still has the red carnations going from Valentines day delivery from you. Well done and thanks.”
Helpful Report
Posted 2 years ago
Dear Graham, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Andrew David McWilliam
Verified Buyer
“Very pleased with flowers delivered for mother's day. They were mailed on Saturday around 2:00am (!) and delivered that day. I didn't pay extra for guaranteed delivery although the delivery was in the south east of England.”
Helpful Report
Posted 2 years ago
Dear Andrew, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Nicholas Turk
Verified Buyer
“I use Flowers by Post every year for Mother's Day. And have done so for about 10 years. She loves Fressias and FbP always deliver beautiful flowers.”
Helpful Report
Posted 2 years ago
Dear Nicholas, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Lorraine Shea
Verified Buyer
“Delivered on time and lovely flowers”
Helpful Report
Posted 2 years ago
Dear Lorraine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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