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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Sylvia Harper
Verified Buyer
“Once again ,the orchids were lovey and fresh and my sister in law sent me a photo of them ,a pretty purple and of course they arrived on time, will definitely use you again”
Helpful Report
Posted 4 years ago
Dear Sylvia, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Yasmin Olins Dixon
Verified Buyer
“Beautiful bouquets, inexpensive and delivered promptly”
Helpful Report
Posted 4 years ago
Dear Yasmin, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Linda Ashby
Verified Buyer
“The flowers were not delivered on time - did not arrive until Thursday 27th May. A card was left on Monday (24th) but Royal Mail sorting office was not open on Tuesday and Wednesday and the flowers were therefore not received until Thursday. They could have been left quite safely beside the porch if nobody was available to receive them at the time.”
Helpful Report
Posted 4 years ago
Dear Linda, Please accept our sincere thanks for posting a review following your recent purchase. Please do accept our apologies regarding the delivery service. Your comments have been passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Eileen Rogers
Verified Buyer
“Excellent flowers and excellent service, as always. Totally reliable.”
Helpful Report
Posted 4 years ago
Dear Eileen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Susan Tagg
Verified Buyer
“Very pleased with how the flowers arrived and the colours etc”
Helpful Report
Posted 4 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Gillian Sach
Verified Buyer
“Excellent service. Lovely fresh colourful flowers. Just as I hoped”
Helpful Report
Posted 4 years ago
Dear Gillian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Patricia Holloway
Verified Buyer
“Flowers were lovely and arrived on time. I’m sure on my order there was a free gift of chocolates which I ticked, they were not in the box!”
Helpful Report
Posted 4 years ago
Dear Patricia, Please accept our sincere thanks for posting a review following your recent purchase. Having looked into your order, I can see no chocolates were selected. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Irene E Taylor
Verified Buyer
“Easily ordered - flowers delivered on due date and flowers are extremely good and last well.”
Helpful Report
Posted 4 years ago
Dear Irene, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Geoff Wickenden
Verified Buyer
“So glad I found 'Flowers by post', no longer waste time looking for a company, just straight to them knowing it'll be perfect and on time, as always. BRILLIANT”
Helpful Report
Posted 4 years ago
Dear Geoff, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Tony Newington
Verified Buyer
“The recipient, of the flowers had just come out of hospital and was delighted with the colourful array of bouquet of flowers. I was informed that they were well packed when delivered. They were delivered on the day requested . The flowers have cheered the person up and helped on the way to recovery”
Flowers by Post UK Limited 5 star review on 25th May 2021
Helpful Report
Posted 4 years ago
Dear Tony, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Stephanie Johnson
Verified Buyer
“I ordered flowers for a friend's birthday - they arrived in excellent order and the recipient was very pleased with her flowers. Unfortunately the post office were a day late with the delivery but as I had ordered them to be one day early - they actually arrived on her birthday.”
Helpful Report
Posted 4 years ago
Dear Stephanie, Please accept our sincere thanks for posting such a positive review following your recent purchase. Having looked at your order, I can see the FREE 2ND CLASS POST was chosen as delivery method. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr John Bradbury
Verified Buyer
“It is with regret that I can only provide a two star review for this company. The reason for this is quite simply the result of their chosen couriers failure to deliver the order at the specified time. I was expecting a delivery on a Saturday which never arrived and, since the courier doesn't work on a Sunday, the product is now expected on Monday late afternoon it's number 148 of 165 deliveries for the day!) I'd have thought that a late or missed delivery would be first on the list, not last!. On the plus side, the other flowers that I've purchased from this company have been delivered on time (Royal Mail) and have been extremely well packed. None of them have shown any sign of damage nor have they suffered any form of de-hydration during transit. So, to conclude, the flowers are very good, the chosen courier is a disgrace. PS. Still waiting for the delivery.”
Helpful Report
Posted 4 years ago
Dear John, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the delivery being late. We have contacted the delivery company to find out the reason for late delivery. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Nigel Bacon
Verified Buyer
“Fresh, top quality flowers efficiently and promptly delivered.”
Helpful Report
Posted 4 years ago
Dear Nigel, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Christine Parker
Verified Buyer
“I sent flowers to my cousin for her birthday, they arrived promptly and she was delighted with them. Apparently they were in tight bud on arrival and have opened up well and smell fabulous. I placed the order by phone as it suits me to do it that way and the staff are always pleasant & helpful.”
Helpful Report
Posted 4 years ago
Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Edward Withers
Verified Buyer
“My third order of these, and they arrived on time and in perfect condition, absolutely beautiful.”
Helpful Report
Posted 4 years ago
Dear Edward, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Norman Dodson
Verified Buyer
“Used many times. Always reliable and flowers very good. Can always contact in case of need”
Helpful Report
Posted 4 years ago
Dear Norman, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Sydney Jeffery
Verified Buyer
“In the present situation I have not personally seen the flowers however I received a photograph of them along with many thanks and consider them to be a good buy.”
Helpful Report
Posted 4 years ago
Dear Sydney, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Miss Kay Bartlett
Verified Buyer
“My friend was so delighted to receive the flower trug basket on her birthday. It has made her day special. She sent me a photo and it looks absolutely beautiful! Thank you for providing such a wonderful flower display”
Helpful Report
Posted 4 years ago
Dear Kay, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Stephen Marsh
Verified Buyer
“Won’t order from anywhere else. Always deliver on time and exceptional flowers.”
Helpful Report
Posted 4 years ago
Dear Stephen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Deborah Elizabeth Brian
Verified Buyer
“Thank you for sending beautiful flowers to my daughter on the birth of her lovely daughter and our first grandchild. It is so easy to navigate your website, choose the best selection of flowers, complete a card and pay for the products.”
Helpful Report
Posted 4 years ago
Dear Deborah, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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