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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Susan Jacob
Verified Buyer
“The basket of flowers was beautiful and my friend pat was highly delighted 😀 .”
Helpful Report
Posted 4 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Rod Brain
Verified Buyer
“Very well received, nice flowers.”
Helpful Report
Posted 4 years ago
Dear Rod, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Kathryn Farthing
Verified Buyer
“Flowers beautiful and good condition. Bouquet smaller than picture so would have liked more foliage to bulk it out. Thank you”
Helpful Report
Posted 4 years ago
Dear Kathryn, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. your comments have been passed onto the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Philip Loy
Verified Buyer
“I don't need to send flowers very often, but, having used Flowers by Post with positive results previously I see no reason to look elsewhere. They are competitively priced, deliver on time and keep you updated with progress of the delivery. Most importantly I also receive grateful thanks from the recipient who appreciate a quality product.”
Helpful Report
Posted 4 years ago
Dear Philip, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Denis Philip Lafferty
Verified Buyer
“Beautiful”
Helpful Report
Posted 4 years ago
Dear Denis, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Sue Jones
Verified Buyer
“A birthday gift for a friend. She was delighted.”
Helpful Report
Posted 4 years ago
Dear Sue, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs J Hodkinson
Verified Buyer
“I ordered yellow carnations and a mixed bunch were sent. Disappointed.”
Helpful Report
Posted 4 years ago
Dear Mrs Hodkinson, Please accept our sincere thanks for posting review following your recent purchase. Please accept our apologies for the wrong flowers being sent. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Dr Susan Sanders
Verified Buyer
“They were a gift and the recipient was very pleased. Would be good to know when they have been delivered.”
Helpful Report
Posted 4 years ago
Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. At present we do not offer a tracking service for a Royal Mail service. Your comments have been passed on to the relevant time. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr D S & E A Baughan
Verified Buyer
“once again, flowers by Post have provided excellent service and flowers.”
Helpful Report
Posted 4 years ago
Dear Mr Baughan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Linda Griffin
Verified Buyer
“I received an email confirming my order, but nothing since, so I have no idea if my order has been delivered or not and therefore cannot comment any further.”
Helpful Report
Posted 4 years ago
Dear Linda, Please accept our sincere thanks for posting a review following your recent purchase. We are sorry to hear you do not know if your flowers have been received. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Judith Thompson
Verified Buyer
“My friend thought her flowers were lovely, and your service was first class as they arrived the next morning after ordering them”
Helpful Report
Posted 4 years ago
Dear Judith, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Christine Robinson
Verified Buyer
“Flowers delivered on time, beautiful fragrance as described, will recommend”
Helpful Report
Posted 4 years ago
Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Lyn Harries
Verified Buyer
“Beautiful carnations my sister in law was over the moon with them .I purchased from you because my daughter sent me them from you and I was so delighted and they lasted for over 3 weeks”
Helpful Report
Posted 4 years ago
Dear Lyn, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr. David Rumsby
Verified Buyer
“The recipipent was delighted with the flowers.”
Helpful Report
Posted 4 years ago
Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Bob Westgate
Verified Buyer
“My wife loved the freesias and they lasted really well . Will certainly use this service again. Packing and delivery on the date requested was great. Thank you”
Helpful Report
Posted 4 years ago
Dear Bob, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Andrew Boulter
Verified Buyer
“We had a problem with tracking the delivery. Right up to the moment of delivery, the tracking page showed the parcel as not received by the delivery company. However, Stephanie at Flowers by Post was very helpful in chasing up the delivery which arrived on the day appointed. The flowers were (and are) lovely and the chocs scrummy.”
Helpful Report
Posted 4 years ago
Dear Andrew, Please accept our sincere thanks for posting a review following your recent purchase. Please do accept our apologies for the trouble you occurred trying to track the delivery. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Hazel Harrison
Verified Buyer
“The flowers were for my cousin who is 85 years old and Just before Christmas lost her husband of 62 years to covid. She has no children and was very down. When she received your flowers she was so pleased and rang me for the next 4 days to tell me how delighted she was with them and how beautiful they were. Thank you so much to everyone at flowers by post. Kindest regards to you all.”
Helpful Report
Posted 4 years ago
Dear Hazel, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Alan La La Garde
Verified Buyer
“I ordered some flowers, they arrived on time & in good order. Information regarding care of was informative, the flowers are all in bloom. Thanks”
Helpful Report
Posted 4 years ago
Dear Alan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Sharon Trent
Verified Buyer
“always arrive when they say they will and always always beautiful and fresh”
Helpful Report
Posted 4 years ago
Dear Sharon, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Garry Broughton
Verified Buyer
“Flowers arrived well packaged and on the correct delivery date. I had bought these as an anniversary gift for my wife which I am pleased to say that the flowers are lovely but my wife is so disappointed that they do not have any scent. We had pink carnations on our wedding day and the smell was unmistakable, maybe I should have bought white flowers as I think their smell may have been more usual. Maybe this is flowers these days! sorry to be negative but this was important to my wife.”
Helpful Report
Posted 4 years ago
Dear Garry, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. Your comments have been passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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